Hotel Night Audit-Nivea Hospitality

Job Description

Job Title: Hotel Night Audit

Company: Nivea Hospitality

Location: Marysville, OH

Pay: $13 – 14 per hour

AI Pay Analysis: The hourly rate of $13-$14 for the role of “Hotel Night Audit” in Marysville, OH, appears to be on the lower end of the pay scale when compared to industry standards. According to various salary data sources, the average hourly wage for hotel night auditors in the U.S. typically ranges from $15 to $20, depending on experience and location. Given that Marysville is a smaller city, local cost of living and competition can influence salaries; however, the offered rate may not be competitive enough to attract experienced candidates or retain quality staff, especially considering the responsibilities associated with the role, which often include balancing accounts, customer service, and managing overnight operations.

Job description:
We are seeking to enhance our award-winning team with a dedicated Hotel Night Auditor for the evening shift from 11 PM to 7 AM.

Position Overview: The Comfort Suites, located in Marysville, Ohio, is committed to providing exceptional service to our guests. The Night Auditor will play a pivotal role in ensuring a seamless hotel experience through efficient check-in and check-out procedures, cash balancing, credit card reconciliation, and attentive communication with guests.

Key Responsibilities:
– Maintain a professional appearance by wearing the required uniform, name tag, and headset.
– Warmly greet all guests upon arrival and provide them with comprehensive information regarding hotel policies, services, and amenities.
– Address guest requests promptly, sell rooms to walk-in guests, and manage reservations in our system (including entering and modifying bookings).
– Accurately post charges to guest accounts and process payments while making necessary adjustments as needed.
– Communicate any room changes to housekeeping staff to ensure efficient service delivery.
– Listen actively to guest needs and respond to inquiries or complaints in a professional manner.
– Manage incoming phone calls, transfer calls appropriately, and maintain cleanliness in the front desk area and its surroundings.
– Complete daily checklists, maintain logs, and balance the cash drawer.
– Must demonstrate the ability to stand for an 8-hour shift.

Additional Responsibilities:
– Foster a positive attitude conducive to team collaboration and excellence in hospitality.
– Exhibit a willingness to participate in ongoing hospitality training and education related to the industry.
– Perform other duties as assigned by the supervisor or general manager.
– Familiarity with Choice Advantage is preferred, though not required.

Benefits:
– Enjoy friends and family hotel discounts.
– Paid time off and holiday pay.
– Vision, dental, and life insurance coverage.

To apply, please submit an application online or visit the front desk to obtain a physical application. Join us in providing outstanding service to our valued guests!

Job Posting Date: Mon, 07 Apr 2025 22:40:17 GMT

Apply now!