Guest Service Agent-Drury Hotels

Sharonville, OH
April 16, 2025
Part Time
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Average Pay*: 14 - 18
*average hourly rate for this position in your area
Deadline date:
$20 - $20

Job Description

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Job Title: Guest Service Agent

Company: Drury Hotels

Location: Sharonville, OH

Pay: $20 per hour

AI Pay Analysis: An hourly rate of $20 for a Guest Service Agent position in Sharonville, OH, appears to be competitive and aligns well with industry standards for similar roles in the region. According to various salary data sources, the average pay for Guest Service Agents in Ohio typically ranges from $14 to $22 per hour, with many positions offering benefits such as health insurance, paid time off, and employee discounts. The $20 per hour rate suggests a balance between attracting skilled workers and maintaining budgetary constraints, positioning the role favorably in the local job market.

Job description:

Starting pay up to $20 per hour, commensurate with experience.

Property Location: 2265 East Sharon Road, Sharonville, Ohio 45241-1870.

You belong at Drury Hotels.

Securing a position is just the initial step; discovering a place where you truly belong is what is essential. Your unique qualities and contributions matter at Drury Hotels, and there is a place for you here today and in the future.

WHAT YOU CAN EXPECT FROM US

Experience so much more with Drury Hotels. Just as our guests deserve more, you also deserve to be valued for your contributions and appropriately rewarded for your achievements.

  • Incentives: Quarterly bonuses of up to $3,200 annually (our success is shared), based on hotel performance.
  • Work-Life Balance: Flexible scheduling, paid time off, hotel discounts, and complimentary room nights were offered.
  • Career Growth: Opportunities for mentorship, cross-training, development plans, and management training, with over 200 internal promotions this year.
  • Health and Well-Being: Comprehensive medical, dental, vision, prescription, life, and disability coverage, in addition to a Team Member Assistance Program.
  • Retirement: Company-matched 401(k) plan.
  • Award-Winning: Recognized as one of Forbes’ Best Midsize Employers (2024).

What You Will Do:

Act as the welcoming, supportive face of our hotel for guests as they arrive and depart. Ensure extraordinary experiences for our diverse team members and guests through friendly and professional interactions. Responsibilities include:

  • Assisting guests in a courteous and efficient manner.
  • Performing front desk duties such as checking guests in and out, promoting company programs, maintaining guest records, managing cash handling, monitoring guest satisfaction, and resolving issues.
  • Assisting with breakfast and the 5:30 p.m. Kickback service, which includes food preparation, setup, guest service (hosting or bartending), and cleanup.
  • Upholding high standards of integrity, service, and hospitality, thereby promoting the Drury culture to both customers and colleagues.
  • Ensuring an exceptional guest experience by delivering courteous and friendly service with a +1 Service attitude.

What We Expect of You:

Your can-do spirit and distinctive personality will enable you to excel at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with the following qualifications:

  • A warm, friendly demeanor when engaging with the public.
  • Demonstrated attention to detail while managing multiple tasks simultaneously.
  • Familiarity with cash handling, making change, and using office equipment in daily operations.
  • Proficiency in verbal and written English communication to receive and give directions.
  • A willingness and ability to work independently as scheduled.

Rise. Shine. Work Happy.

We are hiring immediately!

Job Posting Date: Wed, 16 Apr 2025 06:36:38 GMT

Apply now!

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