Catering Party Planning Manager-Nino Salvaggio International Marketplace

Job Description

Job Title: Catering Party Planning Manager

Company: Nino Salvaggio International Marketplace

Location: Livonia, MI

Pay: $19 – 21 per hour

AI Pay Analysis: The hourly rate of $19 to $21 for a “Catering Party Planning Manager” in Livonia, MI, appears to be on the lower end of the spectrum for similar roles within the industry. According to various salary surveys and job postings, the typical hourly wage for catering managers or event planners in the U.S. generally ranges from $20 to $30 per hour, with some variation based on experience, size of events managed, and geographic location. Given that Livonia is part of the Detroit metropolitan area, where the cost of living is moderate compared to larger cities, this wage may not be competitive for attracting experienced professionals. Therefore, potential candidates might seek higher compensation in line with their qualifications and the responsibilities expected in catering management.

Job description:

Nino Salvaggio is seeking a Catering Party Planning Manager for our Livonia location, anticipated to open in Fall 2025. Initial training will take place at our other metro Detroit locations, including Troy, Bloomfield Township, Clinton Township, and St. Clair Shores.

Responsibilities:

• Oversee the coordination and administration of all elements of the Nino Salvaggio catering program and Fresh to Go services, which includes managing staff and addressing customer service requirements.
• Train relevant personnel to ensure the catering program and Fresh to Go services are adequately staffed and executed effectively.
• Inspire associates to meet and exceed sales and customer service objectives.
• Collaborate closely with the Executive Chef, Director of Culinary Operations, and General Manager to ensure the seamless execution of the catering program while providing constructive feedback as necessary.
• Maintain a comprehensive understanding of products and services as outlined in Nino’s Party Planning Guide.
• Demonstrate knowledge in menu planning, including understanding menu influences, food combinations, portion sizes, required quantities, food and wine pairing, ancillary items (e.g., flowers, balloons), and necessary rental or food preparation equipment.
• Utilize Nino’s Party Planning Order Entry software program accurately and efficiently.
• Ensure thorough follow-through and follow-up on all PPG/Catering orders, guaranteeing accuracy, quality, and coordination of deliveries from start to finish.
• Coordinate with various complementary departments (e.g., Floral, Wine, Bakery, Produce Prep, Deli) to fulfill customer orders and requests.
• Provide exemplary customer service by assisting customers with their orders, addressing inquiries, and making appropriate suggestions.
• Drive department sales and growth by effectively upselling items and aiding in the pursuit of new catering opportunities.
• Successfully implement Fresh to Go operations, ensuring efficient e-grocery/shopping processes, proper grocery bagging, and appropriate storage until delivery.
• Adhere to established procedures for communicating with customers regarding product substitutions.
• Ensure a stellar Fresh to Go experience for customers by delivering on-time, accurate orders.
• Identify and log products that require removal from Fresh to Go, collaborating with the corporate office to keep the e-grocery website current.
• Maintain up-to-date knowledge of offerings across all departments, particularly in Gourmet to Go.
• Complete and pass the Responsible Alcohol Sales training course and adhere to all alcohol sales regulations, laws, and ordinances.
• Operate cash registers and manage customer payments as required.
• Oversee invoicing and record retention/analysis for all catering and Fresh to Go orders.
• Manage catering supplies, including ordering and inventory management as necessary.
• Determine the placement and replenishment of Party Planning Guides and supplemental inserts throughout the store.
• Fulfill additional duties as assigned, which may include supporting other departments.

Qualifications:

• High school diploma or GED required.
• Must be at least 18 years of age with a strong understanding of various departmental operations.
• Culinary degree or a combination of education and relevant work experience preferred.
• Previous catering event planning experience preferred.
• Experience in cash handling is necessary.
• Reliable transportation is required.
• Proven experience in sales and customer service.
• Must be well-organized with the ability to manage multiple projects concurrently.
• Possess a positive attitude and excellent people skills, demonstrating innovation and proactivity.
• Strong verbal and written communication capabilities are essential.
• Ability to multitask, maintain a positive demeanor, and solve problems effectively.
• Must be able to regularly bend, lift, and/or move up to 25 pounds.
• Proficient in composing reports, business correspondence, and procedural manuals, including effective memos, employee corrective actions, and customer informational signage or sales suggestions.

Benefits:

• Health, dental, and vision insurance
• Short-term disability and accident coverage
• Hospitalization, critical illness, and cancer insurance
• Life insurance
• Flexible spending options
• Education reimbursement
• 401(k) matching
• Employee discounts
• Company-paid life and long-term disability insurance policies

Interested candidates are encouraged to follow the two-step application process, which involves a formal application following initial questions. We are an equal opportunity employer.

Job Posting Date: Sun, 13 Apr 2025 06:27:34 GMT

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