Pharmacy Manager-Walgreens

Job Description

Job Title: Pharmacy Manager

Company: Walgreens

Location: Grand Rapids, MI

Pay: $5481 – 5985 per month

AI Pay Analysis: The monthly salary range of $5,481 to $5,985 for a Pharmacy Manager position in Grand Rapids, MI translates to an annual salary of approximately $65,772 to $71,820. This pay scale is generally competitive, as Pharmacy Managers in the U.S. typically earn between $90,000 and $130,000 annually, depending on the region, experience, and type of facility. However, the lower end of this range may be somewhat below the national average for this position, suggesting that while the offer may be suitable for entry-level or less experienced candidates, it could be less appealing for seasoned professionals seeking stronger compensation reflecting their expertise in a higher-cost living area. Overall, it would be advisable for candidates to evaluate benefits and other compensation factors when considering this role.

Job description:
Job Summary:
We are seeking a compassionate pharmacy consultant who excels at providing both preventive and clinical healthcare services, including medication management and drug interaction education. This role involves delivering immunizations, conducting diagnostic testing, and enhancing patient outcomes. The successful candidate will ensure that prescribed medications are compounded, reviewed, dispensed, and verified in strict adherence to regulatory guidelines and company policies. The position requires effective management of pharmacy workflow, inventory, financial performance, and patient experience, as well as overseeing the performance and engagement of pharmacy staff. You will play a crucial role in the professional development of staff through training, targeted coaching, and the implementation of formal performance management initiatives.

Job Responsibilities:
Patient Experience
– Actively engage with patients by welcoming them and providing assistance with products and services. Swiftly resolve patient issues and address questions to ensure a positive experience.
– Demonstrate exemplary customer service practices to all team members, fostering a distinctive patient experience characterized by care and attentiveness, aligned with Walgreens service principles.
– Anticipate patient needs and proactively offer relevant services, leading initiatives to enhance patient awareness of available healthcare offerings.
– Participate in events that represent the diverse communities we serve, as requested by Store Manager or other leadership.

Operations
– Provide counseling to patients on medication use, potential side effects, interactions, contraindications, and privacy concerns. Refer patients to medical providers when necessary to ensure accurate medication usage and satisfaction with services.
– Perform core pharmacist duties, including compounding, drug therapy reviews, and medication management.
– Accurately dispense prescribed medications and ensure compliance with all pharmacy regulations and standards.
– Optimize pharmacy workflow by establishing efficient procedures, overseeing staff scheduling, and fostering team collaboration. Responsible for pharmacy operations during opening, closing, and shift changes.
– Adhere to Good Faith Dispensing policies and collaborate with staff to ensure compliance with state and federal controlled substance laws.
– Work closely with the Store Manager to identify and develop new business opportunities.
– Maintain up-to-date knowledge of pharmacy systems and technology, supporting staff and patients and identifying areas for productivity enhancement.
– Ensure accurate processing of insurance claims to avoid payment rejections, while resolving any patient-related issues in coordination with insurance providers.
– Collaborate with medical providers to clarify prescriptions and suggest alternatives when necessary.
– Offer clinical and wellness services such as immunizations and diagnostic testing.
– Coordinate with centralized support teams for patient registration and issue resolution, while adapting to virtual environments as required.
– Oversee the maintenance and cleanliness of the pharmacy, ensuring it remains efficient and inviting.
– Prepare and submit all required records and reports in compliance with state and federal regulations.

People & Performance Management
– Partner with the Store Manager on staffing, including hiring, disciplinary actions, and terminations in accordance with employment laws.
– Collaborate to set expectations and goals for the pharmacy team, promoting a culture of teamwork and shared vision. Recognize employee contributions and implement performance management strategies.
– Identify and mentor high-potential team members, fostering their career development.
– Address employee relations issues and maintain team morale by supporting staff welfare and resolving conflicts.

Training & Personal Development
– Maintain appropriate licensing and certifications required by federal and state regulations to provide clinical services.
– Stay informed about advancements in pharmacy and healthcare through ongoing education and reading relevant publications.
– Complete required training and educational credits, focusing on continuous personal development.
– Seek constructive feedback to improve performance, utilizing mentors for guidance.

Communications
– Support the Store Manager in communicating relevant corporate health and wellness strategies to pharmacy staff.

Business Performance Management
– Analyze pharmacy performance metrics related to financials, customer service, and inventory management to identify areas for improvement.

Business Planning
– Foster relationships with the local healthcare community, promoting pharmacy services and developing growth opportunities while enhancing community health awareness.

External Basic Qualifications
– A Bachelor of Science in Pharmacy or a Doctor of Pharmacy (PharmD) degree from an accredited institution.
– Current pharmacist licensure in the relevant states within the district.
– Certified Immunizer or willingness to obtain certification within 90 days of hire.
– Minimum of one year of pharmacy experience, including proficiency in prescription filling, recordkeeping, legal compliance, and insurance billing.
– Demonstrated expertise in controlled substance laws and a history of positive performance reviews (internal candidates only).

Preferred Qualifications
– Supervisory experience, particularly in planning and directing pharmacy staff operations.
– At least six months of pharmacy experience with Walgreens Co.
– Performance ratings of 3.7 or above on the latest leadership behaviors review for internal candidates.

An Equal Opportunity Employer, including disability/veterans. We welcome qualified applicants with arrest and conviction records.

Salary Range: The range for this position is $5,481.00-$5,985.00 Bi-Weekly, subject to individual qualifications and experience. This role will remain open until filled. For more information on our benefits, please visit our website.

Job Posting Date: Fri, 18 Apr 2025 03:03:35 GMT

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