Laundry Attendant- TownePlace Suites by Marriott-TownePlace Suites Iron Mountain

Job Description

Job Title: Laundry Attendant- TownePlace Suites by Marriott

Company: TownePlace Suites Iron Mountain

Location: Iron Mountain, MI

Pay: $13 – 15 per hour

AI Pay Analysis: The hourly rate of $13 to $15 for a Laundry Attendant position at TownePlace Suites by Marriott in Iron Mountain, MI, falls below the national average for similar roles, which typically range from $15 to $20 per hour depending on experience and location. In the greater Michigan area, the wage may be slightly lower due to regional cost of living considerations; however, at $13 to $15, it may still be considered less competitive, especially when factoring in potential minimum wage increases and the demand for labor in the hospitality sector. Overall, while the pay may be acceptable for entry-level positions, it may not attract experienced candidates or align with industry expectations for employee retention and satisfaction.

Job description:

A Laundry Attendant is primarily responsible for ensuring a continuous supply of pristine linens for the hotel, adhering to the high standards set by the Veridea Group, while simultaneously promoting guest satisfaction through friendly and courteous service.

Essential Functions:

1. Provide sincere and courteous assistance to all guests, going above and beyond whenever possible to ensure their satisfaction.
2. Thoroughly and accurately clean, fold, and distribute bed and bath linens, including:
   a. Sorting all linens.
   b. Loading and unloading washers and dryers efficiently.
   c. Properly treating soiled linens.
   d. Reporting any unusual circumstances to the supervisor.
   e. Promptly addressing maintenance requests.
   f. Recording articles left in linens in the Lost & Found Logbook.
3. Maintain a clean and organized laundry room to enhance job efficiency.
4. Organize laundry storage areas to ensure quality and facilitate efficient operations, including:
   a. Checking stock levels to ensure adequacy for daily tasks.
   b. Restocking storage rooms and/or carts as necessary.
   c. Identifying damaged or unsuitable linens and returning them to storage.
5. Secure linen closets, chutes, and trash chutes to uphold safety and security at all times.
6. Demonstrate problem-solving skills and the ability to think creatively in various situations.
7. Understand that while scheduled shifts have a designated start time, the end time is contingent on workload as determined by the supervisor.
8. Acquire a comprehensive knowledge of the property and its facilities to effectively address guest inquiries.
9. Understand and adhere to all hotel safety and security protocols to ensure a safe environment for both employees and guests.
10. Keep the operations manager informed of any significant issues or unusual matters in a timely manner to facilitate prompt corrective actions.
11. Perform additional duties as requested or required.

Job Duties:

1. Accept directions and priorities from the operations manager and reliably follow through on assigned tasks.
2. Complete job responsibilities with minimal disruption to guests.
3. Maintain a friendly and cheerful disposition, easily engaging with new acquaintances.
4. Collaborate and provide support to fellow team members.
5. Manage multiple tasks effectively.
6. Work independently with minimal supervision.
7. Utilize cleaning equipment and chemicals safely and responsibly.
8. Exhibit good hand dexterity for tasks such as dusting, polishing, making beds, and folding towels.
9. Adhere to grooming standards as outlined in the Employee Handbook.
10. Wear the designated uniform at all times.

Job Posting Date: Sat, 19 Apr 2025 22:11:33 GMT

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