Job Description
Job Title: Mailroom Clerk
Company:
Location: Cincinnati, OH
Pay: $17.2 per hour
AI Pay Analysis:
An hourly rate of $17.20 for a Mailroom Clerk in Cincinnati, OH, is slightly below the local average. According to Salary.com, the average annual salary for a Mail Clerk in Cincinnati is approximately $37,179, equating to about $18 per hour. (salary.com) Similarly, Indeed reports that the average hourly wage for Mailroom Clerks in Cincinnati is $16.88. (indeed.com) Therefore, the offered rate is competitive but on the lower end of the local pay scale.
Job description:
Our not-for-profit social service organization is seeking a dedicated Mailroom Clerk to join our Goodwill team.
The Mailroom Clerk will oversee the processing of all incoming and outgoing mail and UPS shipments. Key responsibilities include delivering exceptional customer service to IRS employees, assisting with inquiries regarding USPS and UPS requirements and rates, and maintaining accurate reports of accountable mail, meter activity, and internal documents.
Minimum Requirements:
Education: High school diploma or GED certificate.
Experience: Proficiency in basic office computer skills is required. Candidates must pass an initial drug test and be willing to undergo random drug testing, as well as an extensive criminal background check. Previous experience in mail processing and customer service is preferred, with experience in a lead or supervisory role being advantageous.
Knowledge: Familiarity with standard office procedures, operation of keyboards, calculators, postage meters, and scales is necessary. Understanding USPS and UPS requirements and rates is essential. Experience in a mailroom and customer service settings is also desired. Candidates must successfully pass Federal Clearance Background Checks.
Essential Duties:
- Receive, sort, and deliver all incoming mail.
- Process all accountable mail using the Wits System, ensuring traceability.
- Handle outgoing US mail, meter mail for delivery, operate the meter machine, and verify correct postage.
- Process UPS shipments utilizing the World Ship System.
- Verify addresses on all shipments.
- Accurately process and record Certified Mail.
- Assist customers with the delivery of accountable mail and TEGE parcels.
- Provide assistance to IRS employees by addressing questions regarding mail center services and those of USPS and UPS.
- Review undelivered reports to confirm accurate delivery.
Working Conditions:
- Sitting: 10%
- Prolonged walking: 20%
- Standing: 20%
- Lifting up to 50 lbs: 10%
- Bending, pulling, and pushing: 5%
- Customer Service: 35%
We offer competitive pay and benefits, including:
- Pay Rate: $17.20 per hour, with an additional H&W benefit wage of $4.93 per hour, along with holiday pay, sick leave, and vacation time.
- Medical, Dental, and Vision Insurance.
- Life Insurance, Short-Term Disability, and Long-Term Disability options.
- Paid vacation and sick leave.
- Paid holidays.
- 403(b) plan with company match.
- Employee Assistance Program.
Work Schedule: Monday – Friday, 7:30 AM to 4:00 PM
Location: Federal Building (550 Main Street, Cincinnati, OH 45202)
This site is conveniently located near multiple bus routes, is secure, and maintains a pristine working environment.
If you are seeking a rewarding and fulfilling experience, we invite you to join our team! Please complete the application and attach your resume detailing your work experience. Incomplete applications will not be considered for this position.
EEO Employer/Vet/Disabled
Job Posting Date: Fri, 25 Apr 2025 03:20:06 GMT
Apply now!