Part-Time Operations Specialists-Shelter Association of Washtenaw County

Job Description

Job Title: Part-Time Operations Specialists

Company: Shelter Association of Washtenaw County

Location: Ann Arbor, MI

Pay: $18.5 – 19.5 per hour

AI Pay Analysis:

The offered hourly rate of $18.50 to $19.50 for a part-time Operations Specialist in Ann Arbor, MI, aligns with industry standards for similar roles in the area. According to Salary.com, the average annual salary for an Operations Specialist in Ann Arbor is approximately $74,082, which translates to an hourly rate of about $35, based on a standard 40-hour workweek. (salary.com) However, part-time positions typically offer lower hourly rates compared to full-time roles. For instance, Indeed reports that the average hourly wage for a Specialist in Ann Arbor is $20.65. (indeed.com) Therefore, the proposed rate of $18.50 to $19.50 per hour is competitive for a part-time position in this field and location.

Job description:
The Shelter Association of Washtenaw County is dedicated to fostering a diverse workplace and proudly serves as an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Us: Eight million Americans are one paycheck away from homelessness, and within Washtenaw County, 5,000 individuals currently experience this reality. Established in 1982, the Shelter Association of Washtenaw County (SAWC) is the primary provider of emergency shelter and supportive services for individuals facing homelessness in the area. Situated at the Robert J. Delonis Center in downtown Ann Arbor, SAWC assists a diverse population, including first-time homeless individuals, veterans, survivors of domestic violence, and those grappling with substance abuse or mental health challenges. Our core programs encompass Residential Emergency Shelter, Non-Residential Services, Shelter Diversion, Critical-Time Intervention, and a Warming Shelter, serving nearly 1,500 individuals each year.

Mission: Our mission is straightforward: End homelessness, one individual at a time.

Position Profile: The selected candidate will be an integral member of the Shelter Operations Team, responsible for ensuring the smooth operation of shelter floors during assigned shifts. Key responsibilities include maintaining the safety and well-being of all guests and executing duties in alignment with the overarching mission of the Shelter Association of Washtenaw County.

Compensation for this role ranges from $18.50/hour to $19.50/hour, commensurate with length of service and the specific position applied for. We currently have six part-time roles available, which offer access to benefits including paid time off, an employee assistance program, and opportunities for ongoing professional development. We encourage those with a genuine interest in aiding individuals in need to apply. Preference will be given to current staff for any future full-time openings.

Available positions include, but are not limited to, the following shifts:
– Saturday 2nd Floor Prime (5 PM – 11 PM)
– Sunday Front Desk AM (6 AM – 2:30 PM)
– Monday Front Desk AM (6 AM – 2:30 PM)
– Friday Front Desk PM (2 PM – 10:30 PM)
– Saturday Front Desk PM (2 PM – 10:30 PM)
– Sunday AM Support (7:45 AM – 4:15 PM)
– Various overnight shifts throughout the weekends (times listed in original description)
– Saturday and Sunday AM weekend cleaning/support (7:45 AM – 4:15 PM), with a set pay of $19.50/hour.

General Responsibilities:
1. Uphold SAWC’s mission of ending homelessness.
2. Engage with clients in a non-judgmental and ethical manner, adhering to the NASW Code of Ethics.
3. Oversee operations on various shelter floors.
4. Familiarize oneself with and implement SAWC policies and procedures.
5. Ensure all clients are properly checked in upon arrival.
6. Provide supportive, empathetic, and confidential assistance to clients.
7. Accurately document client information and activities in HMIS and staff notes.
8. Perform light cleaning tasks within the facility and manage the ordering of supplies.
9. Welcome and orient new clients regarding floor rules and communal living expectations.
10. Communicate appropriately with management regarding client leaves of absence, late arrivals, and other policy-related inquiries.
11. Demonstrate willingness to work holidays, if required.
12. Arrive punctually for all shifts and utilize the time clock to record hours.
13. Undertake additional duties as assigned.

Qualifications:
– Associate’s Degree, professional certification, or equivalent experience is required. Related experience is preferred. Knowledge of housing, mental health, chemical dependency, and poverty issues is advantageous. Experience in social work, social services, or human services is also beneficial.

Ideal candidates will possess the following attributes:
– Reliability and a willingness to work holidays.
– Assertiveness without aggression.
– Team collaboration skills.
– Good judgment.
– A welcoming and assertive demeanor.
– Cultural competency.
– Awareness of personal boundaries, ethical responsibilities, and prioritization of client needs.
– Maturity and professionalism in all actions.

Application Deadline: Open until positions are filled.

Application Process: Interested candidates should visit annarborshelter.org/employment to submit their resume and cover letter. Applications via job sites are also accepted. Early application is encouraged, as interviews will be conducted on a rolling basis.

Job Posting Date: Tue, 29 Apr 2025 22:45:54 GMT

Apply now!