Server (Restaurant)-Kewadin Casinos

Job Description

Job Title: Server (Restaurant)

Company: Kewadin Casinos

Location: Sault Sainte Marie, MI

Pay: $9.64 per hour

AI Pay Analysis:

An hourly rate of $9.64 for a "Server (Restaurant)" position in Sault Ste. Marie, MI, is below the average for the state. As of January 2025, the average base salary for servers in Michigan is $17.81 per hour, with tips averaging $110 per day. (indeed.com) In Sault Ste. Marie, local job listings indicate that servers at establishments like Applebee’s earn between $15 and $25 per hour, including tips. (indeed.com) Therefore, the $9.64 per hour rate is not competitive and does not align with industry standards for this role and location.

Job description:

The Server, under the guidance of the Lead Server, is responsible for delivering exemplary food service to guests with courtesy, friendliness, and promptness, while also ensuring a clean and well-stocked work environment. This position requires providing attentive, cheerful, and professional customer service to all patrons, consistently striving to exceed their expectations.

Essential Functions include, but are not limited to:

• Upholding a high standard of customer service.
• Greeting guests warmly upon arrival.
• Serving beverages and meals to guests efficiently.
• Generating checks for all items served.
• Extending gratitude to guests upon their departure.
• Maintaining a clean and safe workspace at all times.
• Adhering to all company policies, regulations, and procedures.
• Accurately reporting incidents with detail.
• Verifying the identification and age of customers.
• Complying with all guidelines related to beverage service, particularly concerning minors and intoxicated individuals.
• Implementing T.I.P.’s guidelines while serving guests.
• Collaborating with management to enhance cleanliness, customer service, and operational procedures.

Additional Responsibilities include, but are not limited to:

• Attending mandatory training sessions and meetings.
• Collaborating effectively with team members and management.
• Performing any additional job-related duties as assigned.

Contacts: This role requires interaction with immediate coworkers, peers from other departments, supervisors/managers, department heads, the Board of Directors, and customers.

Physical Requirements: The position involves medium physical demands, with the capacity to lift up to 50 pounds maximum and frequently lift/carry 25 pounds. Physical activities include constant standing and walking, pushing/pulling, as well as the use of hearing, smell, and various visual acuities. Additional tasks may involve frequent carrying/lifting, bending, and stooping, with occasional need for sitting, climbing, kneeling, and crawling. Working conditions may include regular exposure to moving mechanical components, chemicals, and various equipment, with occasional exposure to elevated areas.

Requirements:

• Education: A High School Diploma or equivalent is preferred.
• Experience: Prior experience in a high-volume food and beverage environment is advantageous.
• Certification/License: T.I.P.’s Certification is required within the first three months of employment, with training provided. A Sanitation Certificate must be obtained within six months of hire, with training also available.
• Knowledge, Skills, and Abilities: Strong math skills are preferred. The ability to learn and utilize a point of sale system (POS) is essential, as well as familiarity with company promotions and customer service standards. Effective verbal and written communication skills are required. Flexibility to work various shifts, including evenings, weekends, and holidays, is necessary. Candidates must demonstrate precise manual dexterity, capability to establish effective working relationships, and familiarity with safety procedures. Native American candidates are preferred.

Job Posting Date: Sat, 03 May 2025 22:36:54 GMT

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