Dental Office Manager-Forte Dental

Berkley, MI
May 6, 2025
Full Time
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Average Pay*: $25 - $35
*average hourly rate for this position in your area
Deadline date:
$17 - $22

Job Description

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Job Title: Dental Office Manager

Company: Forte Dental

Location: Berkley, MI

Pay: $35 – 45 per hour

AI Pay Analysis:

The hourly rate of $35 to $45 for a Dental Office Manager in Berkley, MI, is competitive and aligns with industry standards. As of December 2024, the average annual salary for this role in Michigan was approximately $81,191, equating to about $39 per hour. (salary.com) In the Detroit metropolitan area, which includes Berkley, the average annual salary was around $82,919, or roughly $40 per hour. (salary.com) Therefore, the offered rate falls within the expected range for this position in the region.

Job description:

We are seeking a Front Office Manager to oversee operations at our dental practice. In this pivotal role, you will serve as the first point of contact for our visitors, ensuring they receive a warm and inviting welcome. Your responsibilities will encompass coordinating all front desk activities, including processing insurance claims, managing accounts receivable, and overseeing appointment scheduling.

The ideal candidate will demonstrate a harmonious blend of a friendly demeanor and a proactive professional attitude, effectively supervising and guiding our team. You should possess the ability to manage complaints with efficiency and a strong commitment to exceptional customer service. Ultimately, your role is to guarantee that our front desk delivers both professional and personable service to our clientele.

Responsibilities:

  • Process insurance claims, verify patient insurance eligibility, and manage accounts receivable.
  • Train, supervise, and support office staff, including receptionists, security personnel, and call center agents.
  • Schedule staff shifts to maintain office efficiency.
  • Ensure timely and accurate customer service delivery.
  • Address customer complaints and respond to specific requests.
  • Troubleshoot emergencies as they arise.
  • Monitor inventory levels and oversee the ordering of office supplies.
  • Manage proper distribution of mail.
  • Prepare and oversee the office budget.
  • Maintain accurate records of office expenses and costs.
  • Ensure compliance with company policies and security standards.

Skills:

  • Proven experience in a Front Desk Manager or Reception Manager role.
  • Proficient in Dentrix software.
  • Familiarity with office machinery, including fax machines and printers.
  • Knowledgeable in customer service, office management, and basic bookkeeping practices.
  • Excellent English proficiency, both oral and written.
  • Strong command of MS Office Suite, particularly Excel and Word.
  • Exceptional communication and interpersonal skills.
  • Effective organizational and multitasking abilities.
  • Strong problem-solving aptitude.
  • High School diploma; additional certification is a plus.

Job Type: Full-time
Pay: $30.00 – $40.00 per hour

Benefits:

  • 401(k) with matching contributions
  • Dental insurance
  • Employee discounts
  • Paid time off

Schedule:

  • 8-hour shift

Experience:

  • Preferred: 2 years in Dental Management

Work Location: In-person

Job Posting Date: Thu, 01 May 2025 22:20:27 GMT

Apply now!

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