Office Services Associate-The Millennium Group

Job Description

Job Title: Office Services Associate

Company: The Millennium Group

Location: Livonia, MI

Pay: $19.5 per hour

AI Pay Analysis:

An hourly rate of $19.50 for an "Office Services Associate" in Livonia, MI, is competitive and aligns with industry standards for similar roles in the area. According to Salary.com, as of December 2024, the average annual salary for an Office Services Professional I in Michigan is approximately $60,314, equating to about $29 per hour. (salary.com) In Livonia specifically, the average hourly wage for an Office Assistant is $18.95, with a range from $13.77 to $26.08. (indeed.com) Therefore, a rate of $19.50 per hour is within the expected range for this position in the Livonia area.

Job description:

Now is an excellent opportunity to join our expanding organization! The Millennium Group (TMG), an esteemed business process outsourcing firm, specializes in print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and higher education institutions. We are seeking highly motivated and enthusiastic team players who are looking for a career rather than just a job. With a dedicated team of over 1,500 associates nationwide, TMG is eager to find an individual who can make a unique contribution to our 40+ years of industry success.

We are in search of a bright and energetic individual with a proactive attitude, comfortable in a fast-paced environment, to join our team! This position entails supporting and executing front desk, shipping and receiving functions, as well as various other office services for our client.

Key Duties and Responsibilities:

• Greet and warmly welcome employees as they enter the building.
• Efficiently check in visitors and communicate their arrivals to the relevant parties.
• Maintain a clean and professional front desk and lobby area.
• Receive, sort, and distribute mail to the appropriate recipients or departments.
• Prepare and process outbound courier shipments using computer systems or service providers’ equipment, such as UPS.
• Ensure outgoing mail is delivered to the courier or post office in a timely manner.
• Serve as a liaison for mail services for client departments, ensuring timely collection of outgoing mail (letters, parcels, U.S. Postal, interdepartmental).
• Track and maintain records and logs of mailing activities.
• Sort and distribute incoming parcel shipments from USPS, UPS, DHL, and FedEx.
• Maintain an adequately loaded postage machine and request maintenance when needed.
• Deliver boxes of paper to designated copy areas.
• Handle confidential and sensitive materials appropriately.
• Perform daily restocking of coffee and tea supplies and clean coffee machines as necessary.
• Load, run, and empty dishwashers as required.
• Provide relevant notes for the Janitorial team in their communication binder.
• Assist with set-up for on-site events and training rooms as needed.
• Inventory and order mailing and general office supplies.
• Perform other duties as assigned.

Qualifications:

• Minimum of 2 years of experience in customer service and shipping/receiving preferred.
• Corporate reception or front desk experience is a plus.
• Strong customer service skills are essential.
• High school diploma or equivalent required.
• Knowledge of Postage Meters, UPS, FedEx, and DHL is advantageous.
• Experience with international shipping is a plus.
• 1-3 years’ experience with Microsoft Office software is preferred.
• Ability to work effectively both independently and as part of a team.
• Excellent verbal and written communication skills.
• Ability to adhere to the employer’s attendance policy.
• Capability to lift up to 50 lbs. regularly.
• Strong attention to detail.

Job Posting Date: Sat, 26 Apr 2025 22:53:45 GMT

Apply now!