Sales Keyholder, PT-Under Armour

Job Description

Job Title: Sales Keyholder, PT

Company: Under Armour

Location: Auburn Hills, MI

Pay: $16.75 – 18.83 per hour

AI Pay Analysis:

The hourly rate of $16.75 to $18.83 for a part-time Sales Keyholder in Auburn Hills, MI, is competitive and aligns with industry standards for similar roles in the area. For instance, Under Armour offers a comparable position with a pay range of $16.25 to $20.31 per hour. (careers.underarmour.com) Additionally, part-time retail sales positions in the U.S. typically range from $13 to $18 per hour, with keyholder roles often earning towards the higher end of that spectrum. (minimumraise.com) Considering the cost of living in Auburn Hills, these rates reflect local market adjustments, suggesting that this pay range is both competitive and attractive for prospective candidates.

Job description:

At Under Armour, we are dedicated to empowering individuals who aspire for more. Our core values—Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes, and Stand for Equality—serve as both a guiding framework for our teams and the expected qualities of every member. These values unite us, acting as a fundamental connection for all Under Armour associates, reminding us of our purpose and motivating our actions.

Our commitment to excellence begins with innovation, reflecting our team’s mission to be the best in the industry. At Under Armour, you are afforded the freedom to push boundaries—no matter your role—enabling the development, delivery, and sale of cutting-edge products and digital tools that elevate top performers.

Job Highlights
Offering a competitive hourly wage of $16.75 – $18.83, the Sales Keyholder plays a crucial role in supporting the store leadership team by overseeing sales and customer service operations, coaching teammates, and managing the store’s daily functions when needed. This position presents an excellent opportunity for candidates seeking their first leadership role.

Key Responsibilities:

• Deliver exceptional customer service consistently.
• Cultivate a selling culture that enhances the customer experience.
• Recognize and reward outstanding performance.
• Coach, train, and support fellow teammates.
• Manage loss prevention, safety, and compliance audit expectations and outcomes.
• Maintain a neat, clean, and well-stocked store environment.
• Open and close the store as required.

Minimum Qualifications:

• Must be at least 18 years of age.
• High school diploma or equivalent.
• A minimum of one year of retail or customer service experience.
• Availability for a flexible schedule that includes evenings, weekends, and holidays.
• Proficient with technology, including hand-held and mobile devices.
• Strong communication skills.
• Ability to stand, walk, bend, and lift cartons weighing up to 25 lbs during each shift, with or without accommodation.

Preferred Qualifications:

• Previous experience in a leadership role.
• Experience in a retail environment.

Perks & Benefits for Part-Time Sales Keyholders:

• Generous employee discount (50% off full-price items and 30% off sale items).
• Eligibility for monthly bonus incentives.
• Opportunities to participate in special contests for merchandise and exclusive prizes.
• Access to a Work-Life Assistance Program for health and personal challenges.
• A dynamic work atmosphere alongside individuals who value teamwork.
• Opportunities for professional development and career advancement.

Purpose of the Role
The Keyholder, Sales contributes to the store’s profitability and Key Performance Indicators by effectively fulfilling leadership responsibilities during shifts, providing customer service in alignment with Under Armour’s core values, and collaborating with store leadership to achieve operational excellence. Additionally, this role serves as a mentor to teammates within sales and stock, stepping in as a leader in the absence of the Assistant Store Manager and managing store openings and closings.

Your Impact:

Sales & Omni

• Collaborate with store leadership to drive sales and achieve retail/omni KPI targets.
• Serve as the leader on duty, exemplifying brand service standards and selling behaviors.
• Provide comprehensive product information across a diverse technical portfolio.
• Identify and propose solutions tailored to athletes’ needs.

Brand Image & Customer Experience

• Train teammates to foster a unique service and selling culture at Under Armour.
• Leverage advanced expertise to enhance sales and athlete loyalty.
• Share and instruct fundamental product knowledge to junior teammates.

Retail Operations

• Maintain key management responsibilities, ensuring compliance with Standard Operating Procedures during store openings and closings.
• Train and coordinate teammate execution of daily operations in accordance with UA processes and policies.
• Collaborate with fellow store leaders to uphold standards related to merchandise and floor set.
• Analyze store sales and payroll goals, making scheduling adjustments as necessary to meet business needs while fostering athlete loyalty through an exceptional in-store experience.
• Ensure compliance with audit and loss prevention standards, promptly addressing any unusual activities.
• Uphold safety standards and immediately communicate any teammate accidents or injuries to store leadership.

Leadership & Team Collaboration

• Clearly communicate priorities and KPI targets to sales teammates.
• Support UA strategies to drive sales while observing sales trends and providing insights to store leadership.
• Assist the Store Manager and Assistant Store Manager, Retail Operations Team, and local HR in onboarding and ongoing training.

Qualifications:

• Advanced numeracy, literacy, and communication skills.
• Proficient in the local language with basic English verbal skills.
• Basic people management capabilities.
• Comfortable with computer and technology usage.
• Effective communication with athletes, teammates, and leadership.
• Adaptable to new ideas and methods of operation.
• Knowledgeable about store operations, visual merchandising, stock management, and safety protocols.
• Familiar with employment laws and compliance with federal, state, and local regulations.
• Moderate knowledge of retail operations and the ability to apply this understanding to generate solutions.
• Strong selling experience coupled with a comprehensive grasp of the industry.
• Proactive in anticipating and mitigating potential challenges.

Requirements:

• At least one year of experience in a sports, apparel, or footwear retail environment.
• Familiarity with Keyholder responsibilities.
• High school diploma or equivalent.
• Flexibility to work during holidays, nights, and weekends.

Physical Requirements:

• Capability to handle or move products weighing up to 25 lbs.
• Ability to stand and move for extended periods with short breaks to manage product handling.
• Accessibility to all areas of the store, including the selling floor, stockroom, and register area.
• Reasonable accommodations may be made to support the performance of essential duties.

Our Commitment to Diversity
Under Armour fosters an environment of mutual respect, providing equal employment opportunities to all applicants and teammates without discrimination on any protected grounds. We believe that diversity and inclusion are crucial to our success, and we actively seek to recruit, develop, and retain talented individuals from diverse backgrounds. Accommodations are available for applicants with disabilities upon request.

Job Posting Date: Sun, 04 May 2025 23:04:36 GMT

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