Operations Manager – Behavioral Health-Beyond Healthcare

Job Description

Job Title: Operations Manager – Behavioral Health

Company: Beyond Healthcare

Location: Westlake, OH

Pay: $40000 – 43000 per year

AI Pay Analysis:

An annual salary of $40,000 to $43,000 for an "Operations Manager – Behavioral Health" in Westlake, OH, appears below the industry standard for similar roles in the region. As of November 2024, the average annual salary for an Operations Manager in Westlake is approximately $116,599, with a typical range between $92,444 and $141,690. (salary.com) Similarly, the average salary for a Behavioral Health Manager in Ohio is around $103,682, with most professionals earning between $88,535 and $118,501. (salary.com) Therefore, the proposed salary is significantly lower than the average for both Operations Managers and Behavioral Health Managers in the area, suggesting it may not be competitive within the industry.

Job description:

Join us as the Operations Manager at our newest location in Westlake, Ohio, where we are dedicated to expanding mental health services for adolescents and their families. In this role, you will foster a supportive and nurturing environment that prioritizes the well-being and resilience of both staff and clients.

A Culture That Empowers You to BELONG and GROW! We take pride in our structured culture plan and invest significantly in our employees. Our organization is committed to creating a workplace where you feel valued and supported, enabling personal and professional growth. We believe that promoting your wellness allows everyone to thrive.

Your Work Environment: You will thrive in an atmosphere that genuinely values its employees, welcoming you to bring your authentic self to work. We aim to make work a source of encouragement and belonging, helping you pursue your passion and purpose.

Position Summary: The Operations Manager is responsible for ensuring the safe, efficient, and professional operation of the facility. This includes overseeing non-clinical functions such as facility management, administrative support, regulatory compliance, and client coordination. You will serve as a vital liaison among families, staff, vendors, and leadership, fostering a respectful and solution-oriented atmosphere centered on exceptional customer service and collaboration. Upholding high operational standards, protecting client privacy, and modeling professionalism in all interactions are essential to this role in support of our organization’s mission and values.

Position Requirements:

1. Education: Bachelor’s Degree preferred; a minimum of a high school diploma or equivalent with at least 2 years of social service experience.

2. Experience: A minimum of 2 years in behavioral healthcare, specifically in crisis intervention or managing a therapeutic milieu.

3. Licensure/Certification: QMHS +3 preferred; QMHS +3 eligible candidates are welcome to apply.

4. Skills Required: Outstanding verbal de-escalation and organizational skills.

Key Responsibilities:

• Manage the Milieu:

  • Serve as a crisis intervention specialist, responding to patient care needs and triaging issues.
  • Document all crisis interventions within the CareLogic EHR system.
  • Address immediate facility needs regarding upkeep and safety.

• Parent/Referral Source Coordination:

  • Provide backup to the call center during peak times.
  • Communicate with parents about financial responsibilities and collaborate with the Billing Manager when necessary.
  • Manage ROI requests and ensure proper documentation within patient charts.
• Office Coordination:
  • Establish systems to maintain an organized and clean facility.
  • Communicate facility needs with vendors and the cleaning company; direct major issues to the Administrative Director.
  • Assist in tracking facility inspections.

Benefits:

• Join a vibrant community where you will grow and feel at home.
• Low-cost health, dental, and vision insurance.
• 401K matching.
• Generous paid time off (3 weeks) plus 10 paid holidays.
• On-site gym access.
• Membership to Forte (virtual mental health resources for employees).
• Employee Assistance Program.

We are an equal opportunity employer and a drug-free workplace.

Job Posting Date: Sat, 10 May 2025 22:49:00 GMT

Apply now!