General Manager-Bowlero

Holland, MI
May 13, 2025
Full Time
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Average Pay*: $25 - $45
*average hourly rate for this position in your area
Deadline date:
$36 - $38

Job Description

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Job Title: General Manager

Company: Bowlero

Location: Holland, MI

Pay: $75000 – 80000 per year

AI Pay Analysis: An annual salary of $75,000 to $80,000 for a General Manager in Holland, MI, translates to an hourly rate of approximately $36 to $38, which is generally competitive for the region. This salary range is in line with industry standards for General Manager positions, as the national average typically falls between $70,000 and $120,000, depending on the industry and company size. Factors such as the candidate’s experience, specific sector, and local cost of living also play a critical role in determining competitiveness. Overall, this rate is reasonable for a General Manager role in Holland, MI, particularly if it includes additional benefits or responsibilities.

Job description:

Imagine your ideal workplace, enhanced by the enjoyment of bowling, arcade games, vibrant events, and delectable cuisine. As a General Manager, you will play a pivotal role in turning this vision into reality for our guests, all while enjoying the process. This dynamic position requires active engagement, as you will be on your feet, coordinating a diverse team and resolving challenges in real-time.

In this role, you will oversee all operational facets of your center, encompassing entertainment, food and beverage sales, as well as the maintenance of property and equipment. A key responsibility will be to foster an outstanding team atmosphere, enabling all staff members to deliver high-quality service consistently. This is not your typical job—it’s an opportunity that promises an engaging and rewarding experience.

Essential Duties Include:

Generate & Monitor Center Revenue

  • Collaborate in developing financial operational plans and budgets while closely monitoring performance to achieve the center’s financial objectives, with a particular focus on driving food and beverage sales. Review and control labor costs and other expenses effectively.

Be an Operational Pro

  • Manage day-to-day operations, including scheduling, planning, organization, and clear communication with your team.

Train Your Team

  • Oversee regular training sessions for all staff, ensuring they meet proficiency standards in guest service, food and beverage operations, loss prevention, and corporate operating guidelines. Supervise various management roles such as Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.

Review Center Performance

  • Efficiently manage multiple departments, conducting regular meetings with your management team to evaluate performance and provide guidance. Analyze profit and loss statements weekly and monthly, adjusting action plans as necessary.

Rally the Troops

  • Maintain high morale among your team and address any center-level HR or loss prevention issues promptly as they arise.

Make Guests Priority #1

  • Strive to achieve and uphold guest service goals, ensuring that customer complaints are addressed appropriately and that guests leave fully satisfied.

Drive Food & Beverage Sales

  • Oversee the management and expansion of your center’s food and beverage program. Ensure the highest quality standards and exceptional guest satisfaction, providing continuous training to cultivate a thriving sales culture.

Remain Flexible

  • Availability to work varying shifts, including weekends and holidays, as well as extended hours as required by your center’s needs.

Who You Are
As a General Manager, you possess a background in customer service and thrive in a fast-paced environment. Highly aware of the guest experience, you take ownership of both your performance and that of your team. A proficient problem-solver and decision-maker, you bring several years of full-service restaurant management experience.

Desired Skills:

  • Over 5 years of management experience related to full-service kitchen, bar, restaurant, and food service operations
  • Bachelor’s Degree
  • Proficient in basic business math, accounting, and possess strong analytical and decision-making abilities
  • Strong team player and exceptional talent developer
  • Expertise in customer service
  • Knowledgeable about POS register systems
  • Excellent communication skills

Work Environment/Physical Demands

  • Operate in a typical entertainment setting, where you will engage in walking, bending, and standing for extended periods, with some lifting required, assistive support available.

Lucky Strike Entertainment, formerly Bowlero Corp, is recognized as one of the premier location-based entertainment platforms globally. With over 360 locations across North America, we offer unique experiences in bowling, amusements, water parks, and family entertainment centers. The company also operates the Professional Bowlers Association, catering to millions of fans worldwide.

The compensation range for this position is $75,000 to $80,000, with performance-based incentives and a competitive total rewards package, including healthcare coverage and a comprehensive array of benefits. Specific incentives and benefits may vary based on the position. Further details regarding our benefits can be provided.

Job Posting Date: Wed, 07 May 2025 00:00:16 GMT

Apply now!

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