Lead Client Executive-Transamerica

Job Description

Job Title: Lead Client Executive

Company: Transamerica

Location: Ohio

Pay: $91000 – 115000 per year

AI Pay Analysis: The hourly rate for a Lead Client Executive in Ohio, translating to an annual salary of approximately $91,000 to $115,000, appears competitive within the industry. Generally, salaries for similar roles in Ohio typically range from $80,000 to $130,000, depending on experience, company size, and specific industry. This compensation range aligns well with market standards for senior sales or client relationship positions, especially in sectors such as technology, finance, or consulting. Overall, the offered salary is attractive, suggesting that the role is positioned well to attract qualified candidates while remaining commensurate with regional economic conditions.

Job description:

Responsible for managing relationships with assigned clients to ensure satisfaction, retention, and profitability of retirement 401(k) plans. This role may also encompass responsibilities related to Defined Benefit, Distribution Compensation, and Total Retirement Outsourcing.

Responsibilities:

• Oversee a designated book of business, delivering strategic and tactical planning through proactive meetings and regular touchpoints with advisors and clients, including annual reviews.
• Identify opportunities for cross-selling additional products and services to strengthen client relationships and enhance profitability through a consultative approach.
• Act as the primary escalation point for service-related issues, diagnosing root causes and developing effective resolution strategies while coordinating necessary resources.
• Provide consultation to clients and brokers regarding qualified plan design issues, ensuring clear interpretation and explanation of plan provisions to align with client objectives.
• Analyze and interpret discrimination testing rules and results, advising on solutions for instances of failed testing.
• Consult with clients and advisors on plan enhancements and upgrades, including the modernization of older investment contracts.
• Keep clients and advisors informed about product and service enhancements, including changes to investment options and new offerings from Transamerica.
• Provide training to clients on company processes, procedures, and resources, including systems and technology utilized by participants and plan sponsors.
• Collaborate with clients on participant communication strategies and options, schedule workshops, and facilitate the distribution of enrollment materials, including reporting on the effectiveness of communication strategies.
• Advise clients on plan termination issues and manage the submission of plan termination requests.
• Stay informed on corporate activities, such as mergers and acquisitions, to proactively consult with clients and advisors.
• Maintain a balance between the competing interests of clients and providers.
• Manage special projects as assigned.

Qualifications:

• Bachelor’s degree in a business-related field or equivalent education/experience.
• A minimum of seven years of experience in the retirement industry or a related field.
• FINRA Series 6 and 63 licenses required, or the ability to obtain them within six months.
• Life and Health Insurance licenses, or the ability to obtain them within six months.
• In-depth understanding of ERISA regulations and retirement industry trends.
• Advanced knowledge of retirement programs, with subject matter expertise in plan management, including technical, compliance, administration, investment, and participant solutions.
• Exceptional communication, presentation, and relationship-building skills.
• Strong decision-making and problem-solving abilities.
• Excellent research skills and a keen attention to detail.
• Proficiency in Microsoft Office Suite.

Preferred Qualifications:

• Advanced proficiency in Microsoft Word, Excel, and PowerPoint.

Working Conditions:

• Remote work environment.
• Frequent travel required (25% – 50%).

Location:

• Central/Southern Ohio and Northern Kentucky.

Compensation Information:

The estimated salary for this position ranges from $91,000 to $115,000 annually, reflecting potential qualifications and operational needs. This range is subject to variability based on applicable laws, and compensation may be supplemented by an annual bonus based on individual performance and company policies. Additionally, this position is eligible for sales incentives, details of which will be outlined in the individual incentive plan documents.

This job description does not constitute a contract of employment and may be modified at the company’s discretion, with managers assigning additional duties as needed. Accommodations for individuals requiring assistance to perform job functions can be addressed through HR.

For eligible employees, we offer a comprehensive benefits package designed to support both personal and financial well-being, including:

• Competitive pay and potential bonuses.
• Pension plan, 401(k) match, and employee stock purchase plan.
• Tuition reimbursement and various insurance options (medical, dental, vision).
• Professional development opportunities and paid time off.
• Parental leave, adoption assistance, and an employee assistance program.

Transamerica is committed to fostering a diverse and inclusive workplace and has been recognized for these efforts through various awards and inclusion indices. Our Employee Resource Groups (ERGs) offer a support network for employees to connect and engage around shared interests and diversity.

Transamerica’s parent company, Aegon, has served millions of customers globally since its inception in 1844, focusing on investment, protection, and retirement solutions while addressing environmental and societal challenges.

Job Posting Date: Wed, 14 May 2025 01:16:55 GMT

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