Optical Technician / Optician-Eyecare Partners

Job Description

Job Title: Optical Technician / Optician

Company: Eyecare Partners

Location: Ohio

Pay: $16 per hour

AI Pay Analysis: The hourly rate of $16 for an Optical Technician/Optician in Ohio appears to be on the lower end of the pay scale for this role. According to industry data, the average hourly wage for Optical Technicians typically ranges from $18 to $25, depending on experience, location, and specific job responsibilities. Given Ohio’s cost of living, while this rate may be appealing for entry-level positions, it may not attract experienced candidates or reflect the skill level required for more complex optical work. Overall, this rate is less competitive compared to prevailing industry standards in the region.

Job description:

EyeCare Partners is the nation’s foremost provider of clinically integrated eye care. Our extensive national network, comprising over 300 ophthalmologists and 700 optometrists, is dedicated to enhancing vision, advancing eye care, and improving the lives of our patients. With more than 650 ECP-affiliated practice locations across 18 states and 80 markets, we provide a comprehensive range of eye care services.

Position Overview:

As an Optical Technician, you will contribute to delivering a world-class Total Patient Experience while also maximizing retail sales and supporting the medical needs of our patients. This role involves dispensing and fitting eyewear based on prescriptions provided by Optometrists and Ophthalmologists, effectively linking patient requirements with the products and services we offer.

Key Responsibilities:

• Deliver a superior Total Patient Experience by establishing strong relationships with patients and providing exceptional medical support.
• Identify patient needs and preferences, exceeding their expectations through tailored sales approaches.
• Assist patients in selecting frames based on style, color, facial measurements, and optical prescriptions.
• Proficiently operate auto-lensometers and manual lensometers.
• Educate patients on lens options, coatings, and frame selections to meet their individual needs.
• Accurately collect essential measurements, including bridge size, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense glasses and contact lens orders, as well as repair and adjust frames as necessary.
• Ensure a welcoming atmosphere by greeting patients in a friendly and approachable manner.
• Maintain organized and well-presented frame displays, ensuring compliance with inventory protocols.
• Demonstrate a commitment to learning and adapting to industry advancements.
• Contribute positively to the work environment by being collaborative and patient-focused.
• Be adaptable to scheduling needs, which may include weekends and varying hours.
• Adhere to all safety policies while striving for high-quality service and patient satisfaction.
• Perform additional tasks as required in support of organizational objectives.

Patient Population:

The Optical Technician will interact with a diverse patient demographic, encompassing individuals of all ages, races, and genders.

Educational and Certification Requirements:

• High school diploma or GED is required.
• An associate’s or bachelor’s degree in Business Administration or Healthcare Management is preferred.
• ABO and NCLE certifications are advantageous, though not mandatory.

Experience Requirements:

• Prior experience in a medical office setting is preferred, with particular emphasis on ophthalmic experience.
• A minimum of one year in a customer service role or a combination of education and experience is necessary.
• Successful completion of a background check as required by state regulations.
• Proof of identity and eligibility to work in the United States is required.

Knowledge, Skills, and Abilities:

• Exhibit professionalism in demeanor and actions.
• Strong logical and critical thinking abilities.
• Customer-centric with proficient written, verbal, and listening communication skills.
• Eagerness to learn new technological systems.
• Detail-oriented, reliable, and capable of maintaining a professional attitude.
• Positive approach to work assignments and flexibility in priority management.
• Strong organizational skills conducive to supportive leadership.
• Proficient in communicating in English, both verbally and in writing.
• Intermediate problem-solving skills, including basic mathematics.
• Familiarity with Microsoft Excel, Word, and Outlook is required.
• Reliable transportation may be necessary, and driving records must meet company liability standards.
• Knowledge of state and federal regulations pertinent to the role, as well as a general understanding of HIPAA guidelines.

Physical Demands:

The position requires physical engagement, including but not limited to bending, lifting, reaching, sitting, standing, and utilizing fine motor skills for prolonged periods. The work environment is an office/clinical setting, with potential exposure to bodily fluids and cleaning supplies.

EyeCare Partners is committed to fostering a diverse and inclusive workplace. We encourage applications from all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. If you require assistance with your application, please contact (636) 227-2600. Only applications submitted through our website will be considered.

Job Posting Date: Wed, 14 May 2025 23:24:30 GMT

Apply now!