General Manager – Lakewood & Downtown Cleveland-Orangetheory Fitness

Job Description

Job Title: General Manager – Lakewood & Downtown Cleveland

Company: Orangetheory Fitness

Location: Cleveland, OH

Pay: $50000 – 55000 per year

AI Pay Analysis: The annual salary range of $50,000 to $55,000 for a General Manager role in Lakewood and Downtown Cleveland appears to be below the competitive standard for this position, especially considering the responsibilities typically associated with being a General Manager, which often include oversight of operations, staffing, and budgeting. In Cleveland, the average salary for General Managers can typically range from $60,000 to $90,000 depending on the industry and company size. Therefore, this salary range may not align with industry standards or adequately reflect the level of experience and expertise generally expected for this role in the region.

Job description:
Benefits:

We offer a comprehensive benefits package that includes:

– Complimentary Membership
– 401(k) with Company Matching
– Performance-Based Bonuses
– Company Gatherings
– Competitive Compensation
– Dental Insurance
– Employee Discounts
– Complimentary Uniforms
– Health Insurance
– Opportunities for Career Advancement
– Paid Time Off
– Training and Development Programs
– Vision Insurance

As a General Manager (GM), you will play a pivotal role in providing leadership and direction to the sales and group personal training teams across two locations. This position requires a robust understanding of sales and operational excellence, coupled with a passion for coaching and developing talent. As the leader of the sales function, the GM will implement an effective lead generation and marketing strategy to enhance fitness program sales and promote the health and wellness benefits of an active lifestyle. This role demands enthusiasm, creativity, and a results-driven mindset.

Responsibilities & Expectations:

– Exemplify studio activities and the sales process by leading through example.
– Ensure consistent achievement and surpassing of Key Performance Indicators (KPIs).
– Lead and coordinate initial and ongoing sales initiatives, including promotions, events, and outreach activities while executing effective lead generation strategies.
– Oversee the complete employee life cycle for all studio staff, encompassing recruiting, hiring, onboarding, scheduling, evaluation, disciplinary actions, and offboarding.
– Train and mentor staff while establishing a leadership pipeline. Engage in daily role-playing to maintain a high-performing team.
– Manage studio budgets, including revenue, payroll, supplies, inventory management, and the Return Merchandise Authorization process.
– Schedule sales staff and conduct weekly audits of time cards, ensuring accurate payroll submission biweekly while adhering to compliance protocols.
– Organize and lead monthly staff meetings with the sales and fitness teams to discuss monthly sales objectives, goals, events, and marketing initiatives.
– Attend weekly meetings with Regional Managers to report on studio performance and ongoing matters.
– Collaborate with the Head Coach to optimize class sizes through effective scheduling.
– Ensure adherence to all front desk protocols, including member check-ins, telephone inquiries, first-time guest bookings, and other administrative tasks.
– Plan and promote special events at the studio monthly, leveraging OTF tools for outreach and community engagement.

Operational Duties:

– Ensure compliance with OTF business policies and the Thrive employee handbook for daily operations.
– Maintain OTF branding through consistency and adherence to corporate policies, business practices, systems, and processes.
– Collaborate with the facilities department to troubleshoot and resolve issues relating to studio equipment and technology, ensuring the facility is clean, well-maintained, and operationally sound.
– Resolve customer service issues effectively.

We Offer:

– Competitive Compensation
– Base Salary, Individual Commission, and Monthly Bonus Potential
– Paid Time Off (including your birthday)
– Eight Paid Holidays
– 401(k) with Matching Contributions after one year of employment
– Comprehensive Health Insurance
– Staff Rewards
– Discounts on Fitness Certification
– Retail Employee Discounts
– Complimentary Workouts at any of our 31 Orangetheory locations
– Discounted Memberships for Employee Plus One
– Various Career Advancement Opportunities, including roles such as:
– Fitness Coach
– Regional Sales & Operations Manager
– Director of Operations
– A supportive company culture
– Staff Workouts
– Annual Holiday Party
– Quarterly Professional Development Workshops

About Thrive Venture Group (Franchisee, Area Developer):

Founded in January 2023 and headquartered in Cleveland, OH, Thrive Venture Group operates 32 Orangetheory Fitness studios across Arkansas, Ohio, and West Virginia. Our passionate franchisees, who have been part of the brand since 2014, are committed to empowering individuals to achieve their best selves. Thrive stands out for its active partnership with Orangetheory Fitness Corporate (“The Grove”), often piloting new brand initiatives and providing valuable feedback to enhance the network’s overall impact.

Orangetheory Fitness Vision:

To be the trusted global leader in innovative heart rate-based interval training.

Orangetheory Fitness Values:

– Passion
– Integrity
– Accountability
– Innovation
– Community

Job Posting Date: Sat, 26 Apr 2025 03:58:46 GMT

Apply now!