Customer Service Rep (01169) – 1636 E 8 Mile-Domino’s Pizza

Detroit, MI
May 20, 2025
Full Time
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Average Pay*: $10 - $15
*average hourly rate for this position in your area
Deadline date:
$9 - $9

Job Description

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Job Title: Customer Service Rep (01169) – 1636 E 8 Mile

Company: Domino’s Pizza

Location: Detroit, MI

Pay: $9.25 per hour

AI Pay Analysis: An hourly rate of $9.25 for a Customer Service Representative in Detroit, MI, is below the industry standard for similar roles. As of recent data, the average pay for customer service representatives in the Detroit area typically ranges from $13 to $17 per hour, depending on experience and specific employer practices. This compensation may not align with local cost of living considerations or the increasing minimum wage standards, making it less competitive in attracting qualified candidates. Overall, the offered rate does not reflect a competitive edge in the current labor market.

Job description:

The primary requirement for applicants to the Customer Service Representative position at Domino’s Pizza is a positive demeanor and an articulate, energetic voice. Representatives will engage with customers throughout their shifts, necessitating the ability to address a variety of customer inquiries and concerns effectively. Candidates should be knowledgeable about products, services, pricing, and other essential information that may be required during customer interactions.

Wage: $9.25 per hour

Physical Requirements:

  • Standing: Most tasks are performed while standing, with walking surfaces primarily consisting of ceramic tiles and linoleum in food processing areas. Work surfaces are positioned between 36" and 48" in height.
  • Walking: Required for short distances over brief durations.
  • Sitting: Paperwork is typically completed at a desk or table in an office setting.
  • Lifting:
    • Bulk product deliveries occur twice a week or more, requiring team members to unload deliveries using a hand truck.
    • Deliveries can include cases of ingredients and supplies weighing up to 50 pounds, with dimensions reaching 3′ x 1.5′.
    • Cases are usually lifted from the floor and stacked onto shelves up to 72" high.
  • Carrying:
    • Large cans weighing 3 pounds, 7 ounces may be carried to storage shelves.
    • Occasionally, 30-pound containers of pizza sauce are transported from storage to the front of the store.
    • Trays of pizza dough, approximately 12 pounds each, are carried in groups of three over short distances.
  • Pushing:
    • Trays placed on dollies require pushing with a force of up to 7.5 pounds, with the stacked trays measuring around 24" – 30".
    • Trays may also be pulled as necessary.
  • Climbing:
    • Team members may need to navigate stairs or use a ladder infrequently for tasks such as changing signage or performing maintenance.
  • Stooping/Bending:
    • Bending at the waist is frequently required at the pizza assembly station and when stocking ingredients.
    • Tasks at this station typically last approximately 30-45 seconds and are repeated throughout the day.
  • Crouching/Squatting:
    • Occasionally required for stocking shelves and cleaning lower areas.
  • Reaching:
    • Continuous reaching in various directions is required; this includes reaching above 72" to access oven controls and changing prices on signage, as well as reaching down for tasks like scooping cornmeal or cleaning.
  • Hand Tasks:
    • Strong eye-hand coordination is necessary, with continuous use of hands throughout the day.
    • Activities include shaping pizza dough, manipulating pizza peels, and performing repetitive tasks such as assembling cardboard pizza boxes.

Machines, Tools, Equipment, Work Aids: Team members may utilize various tools such as pencils, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels in the execution of their duties.

Job Posting Date: Fri, 16 May 2025 07:14:51 GMT

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