Customer Service Rep (01036) – 13250 Gratiot Ave-Domino’s Pizza

Detroit, MI
May 20, 2025
Full Time
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Average Pay*: $9 - $15
*average hourly rate for this position in your area
Deadline date:
$4 - $4

Job Description

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Job Title: Customer Service Rep (01036) – 13250 Gratiot Ave

Company: Domino’s Pizza

Location: Detroit, MI

Pay: $9.25 per hour

AI Pay Analysis: An hourly rate of $9.25 for a Customer Service Representative role in Detroit, MI, is quite low compared to industry standards. As of recent data, the average pay for customer service representatives in the Detroit area typically ranges from $12 to $18 per hour, depending on experience, skills, and the specific demands of the position. Given the rising cost of living and the increasing focus on fair wages, the offered rate does not align well with competitive market rates, potentially making it challenging to attract and retain qualified candidates.

Job description:

The primary requirement for applicants for the Customer Service Representative position at Domino’s Pizza is to possess a positive demeanor and a clear, energetic voice. Customer Service Representatives engage with customers throughout their shifts, necessitating strong interpersonal skills to effectively address a variety of customer inquiries and concerns. Applicants should demonstrate a thorough understanding of product details, service offerings, pricing, and relevant information to assist customers when needed.

Wage: $9.25 per hour

Physical Requirements:

  • Standing: Most tasks will be performed while standing. Work surfaces are typically between 36" and 48" in height, with flooring comprising ceramic tiles and linoleum in food preparation areas.
  • Walking: Required for short distances and durations throughout the shift.
  • Sitting: Paperwork is generally completed at a desk in an office setting.
  • Lifting: Team members may be responsible for unloading bulk product deliveries, which occur multiple times a week. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds, with dimensions of up to 3′ x 1.5′. Cases are often lifted from the floor and stacked onto shelves as high as 72".
  • Carrying: Team members may need to transport large cans (weighing approximately 3 pounds, 7 ounces) from workstations to storage areas. Occasionally, they will carry pizza sauce weighing up to 30 pounds from storage to the customer service area. Trays of pizza dough, weighing around 12 pounds each, may be moved three at a time over short distances.
  • Pushing/Pulling: Necessary for moving trays placed on dollies, which may require up to 7.5 pounds of force.
  • Climbing: Infrequent instances of navigating stairs or using a ladder occur to perform tasks such as changing price signage or maintenance duties.
  • Stooping/Bending: Forward bending is essential at the pizza assembly station, while tasks like stocking ingredients and cleaning may also involve bending.
  • Crouching/Squatting: Occasionally required for stocking shelves and cleaning lower areas.
  • Reaching: Continuous reaching in various directions is in demand, including heights above 72" to operate oven controls and for tasks requiring downward reach for ingredients or cleaning.
  • Hand Tasks: Strong eye-hand coordination is essential, with frequent use of hands for various activities, including shaping pizza dough, manipulating pizza peels, and assembling cardboard boxes. Team members must also comfortably grasp tools such as the phone, pizza cutter, and pizza boxes.

Machines, Tools, Equipment, Work Aids: Team members may be required to use pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels in their daily activities.

Job Posting Date: Fri, 16 May 2025 03:33:17 GMT

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