Digital Operations Specialist-NBCUniversal

Job Description

Job Title: Digital Operations Specialist

Company: NBCUniversal

Location: Birmingham, MI

Pay: $55000 – 58000 per year

AI Pay Analysis: The annual salary range of $55,000 to $58,000 for a Digital Operations Specialist in Birmingham, MI, translates to an hourly rate of approximately $26.44 to $27.88. This compensation is somewhat competitive, as it falls within the lower to mid-range of industry standards for similar roles in the region, which typically hover around $60,000 to $75,000, depending on experience and company size. Factors such as the cost of living in Birmingham and the specific demands of the position can influence whether this salary is considered attractive; however, candidates with relevant experience and technical skills may find opportunities for better compensation elsewhere. Overall, while the offered rate is reasonable for entry or intermediate levels, seasoned professionals might seek higher wages.

Job description:

The Sales Operations team collaborates closely with the planning and sales teams to ensure seamless execution of advertising campaigns that exceed client expectations. We are seeking a detail-oriented, technically adept problem solver with exceptional customer service skills and leadership qualities to join our team.

As a Digital Operations Specialist, your responsibilities will include:

• Collaborating with NBC and Peacock teams for Ad Operations Quality Assurance across video web, mobile web, app, and OTT ads.
• Working with account teams to collect all digital campaign media assets and executing campaigns in the ad servers.

Key Responsibilities:

• Managing all campaign elements in our DFP Premium and FreeWheel ad servers.
• Troubleshooting ad serving issues in coordination with internal and external stakeholders to ensure resolution.
• Providing training and support while managing communication with external and internal teams, acting as the technical expert on our systems, including Google Ad Manager, FreeWheel, and Operative One.
• Reviewing and approving all elements of digital advertising products and the associated ad serving technology stack before releases, including video ad servers, video players, display ad servers, and third-party channel partners.
• Collecting all digital campaign media assets and ensuring delivery meets established specifications and lead times.
• Processing first-party hosted creative and managing the transition of all assets to our internal sales operations team.
• Engaging directly with the Digital Media Advertising Sales Team and clients to ensure campaign fulfillment.
• Coordinating with sales marketing/site leaders to schedule campaigns for calendar-based sponsorships and events.
• Demonstrating functional knowledge in trafficking campaigns using DFP Premium, FreeWheel, and Operative.
• Generating first and third-party reports as required.
• Working independently and collaboratively within the Ad Operations team, with the ability to effectively multitask and manage time and priorities.
• Handling a high volume of emails and multiple ongoing campaigns.
• Exhibiting strong organizational skills and attention to detail with a focus on accuracy.
• Collaborating with sales, inventory management, marketing, and product development teams to review, resolve, and respond to inbound requests.

Qualifications:

• A Bachelor’s degree or equivalent experience is required.
• A minimum of 1 year of experience in Sales Operations.

Eligibility Requirements:

• Must possess unrestricted work authorization to work in the United States, both now and in the future.
• Willingness to work in the entertainment media industry, which may involve availability on weekends during live events.
• Must be 18 years of age or older.

Desired Characteristics:

• Strong comprehension of online video and display advertising as well as ad serving.
• Excellent client relationship and interpersonal skills.
• Prior experience trafficking in an ad server (DoubleClick DFP Premium, FreeWheel).
• Familiarity with front-end order management systems is preferred.
• Proficiency in digital media terminology such as impressions, CTR, CPMs, and eCPMs.
• Familiarity with online measurement concepts like uniques, pageviews, visits, and referrers.
• Proficiency in the Microsoft Office Suite (Outlook, PowerPoint, Excel, including formulas).
• Basic knowledge of HTML and ActionScript.
• Understanding of ad serving specifications such as VAST and VPAID.
• Experience with basic image editing, including taking screenshots and cropping.
• Strong problem-solving and troubleshooting skills.
• Effective verbal and written communication abilities, with the capacity to prioritize tasks.
• Detail-oriented with an aptitude for thriving in a fast-paced environment.

Additional Information:

This position is designated as hybrid, requiring in-office work a minimum of three days per week. It is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and various discounts and perks. For more information on benefits offered by NBCUniversal, please visit our Careers website.

Salary Range: $55,000 – $58,000; this position is overtime eligible.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal is committed to providing equal employment opportunities to all applicants and employees, without discrimination on the basis of race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran and require assistance throughout the application and/or recruitment process due to your disability, you have the right to request a reasonable accommodation. Please submit your request to [email protected].

Job Posting Date: Tue, 20 May 2025 22:30:44 GMT

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