Receptionist-Alera Group

West Bloomfield, MI
May 21, 2025
Full Time
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Average Pay*: 14 to 18
*average hourly rate for this position in your area
Deadline date:
$0 - $16

Job Description

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Job Title: Receptionist

Company: Alera Group

Location: West Bloomfield, MI

Pay: $15 – 16 per hour

AI Pay Analysis: The hourly rate of $15 – $16 for a receptionist role in West Bloomfield, MI, is generally in line with industry standards, though it may be slightly on the lower end. According to recent data, receptionist positions typically range from $16 to $20 per hour in Michigan, depending on factors like experience, specific job duties, and the employer. Given that West Bloomfield is a suburban area with a cost of living that may be slightly above the national average, the offered rate could be considered less competitive, especially for candidates with more experience or specialized skills. Employers may need to consider adjusting the pay to attract and retain qualified candidates effectively.

Job description:

GCG, a member of the Alera Group, is seeking a dedicated and motivated Receptionist to join our dynamic team. This is an excellent opportunity for individuals who are eager to contribute their skills and enthusiasm in an engaging work environment.

Alera Group, established in 2017, has rapidly become the 15th largest broker in the U.S. business sector. Our firm is committed to our clients’ success across various domains, including Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a robust network of offices nationwide, our approach combines the advantages of national resources with the benefits of local service.

Responsibilities:

  • Welcome visitors at the front desk, providing a warm greeting, directing them as necessary, and ensuring effective communication.
  • Manage incoming phone calls by screening, answering, and directing them appropriately.
  • Receive, sort, and distribute daily mail efficiently.
  • Monitor and document carrier alerts on a daily basis.
  • Log all claims accurately within our Management System.
  • Communicate with clients regarding outstanding bills via email, text, or phone call.
  • Scan, attach, and organize documents as needed.
  • Process and record payments appropriately.
  • Issue client certificates for vehicles through various communication channels (email, text, or mail).
  • Audit the New Business sheet and upload related documents to our Agency Management System.

Qualifications:

  • Proven experience as a Receptionist, Front Office Representative, or in a related role.
  • Proficient in Microsoft Office Suite.
  • Familiarity with office equipment (e.g., fax machines, printers).
  • Professional demeanor and appearance.
  • Strong written and verbal communication skills.
  • Excellent typing and keyboarding abilities.
  • Proactive and resourceful problem-solving skills.
  • Exceptional organizational capabilities.
  • Ability to multitask and manage time effectively, prioritizing tasks appropriately.
  • A customer-oriented attitude.
  • A high school diploma is required; additional certifications in Office Management are a plus.

Equal Opportunity Employment:
Alera Group is proud to offer a comprehensive benefits package to our employees, which includes medical, dental, life and disability insurance, a 401k plan, generous paid time off, and more. The hourly wage for this position ranges from $15 to $16.

We are an equal opportunity employer, and all applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to safeguarding your privacy. Please review our policies to understand what personal information we may collect and how it will be used as part of the application process.

Job Posting Date: Thu, 15 May 2025 06:02:28 GMT

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