Weekends Only-Planet Fitness

Job Description

Job Title: Weekends Only

Company: Planet Fitness

Location: Columbus, OH

Pay: $12.5 per hour

AI Pay Analysis: An hourly rate of $12.50 for a “Weekends Only” position in Columbus, OH may be considered low compared to industry standards, especially for roles that typically require more specialized skills or experience. While entry-level positions or part-time roles in retail or food service might offer similar rates, many employers in these sectors are increasingly paying closer to $15-$17 per hour to attract and retain staff, especially for weekend shifts which can require flexibility and availability during peak hours. Therefore, this compensation may not be competitive for attracting quality candidates in the current job market.

Job description:
Job Summary
Candidates must possess open availability on weekends.

Essential Duties and Responsibilities
– Provide outstanding customer service to members, prospective members, and guests.
– Manage all front desk activities, including but not limited to:
– Answering phones warmly and assisting callers with various inquiries.
– Checking IDs and member barcodes into the system.
– Processing new member sign-ups.
– Guiding prospective members on tours of the club.
– Facilitating necessary updates to member accounts.
– Addressing member questions and concerns promptly and professionally, escalating issues to the Assistant Club Manager when necessary.
– Assisting in maintaining the club’s cleanliness and organization.
– Monitoring the safety and cleanliness of the club environment.
– Thoroughly cleaning and sanitizing restrooms, locker rooms, fitness equipment, and gym floors.
– Stocking locker rooms with appropriate supplies and paper products.
– Reporting any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to the Club Manager.
– Adhering to the “Lost and Found Policy” by promptly submitting lost member property to the Club Manager or Assistant Club Manager.

Qualifications/Requirements
– A background in customer service is preferred.
– Basic proficiency in computer use is necessary.
– A passion for fitness and health is essential.
– Maintain an upbeat and positive attitude at all times.
– Punctuality and reliability are critical.
– Possess exceptional customer service skills, with the ability to interact positively and professionally with members and colleagues, consistently exceeding expectations.
– Strong listening skills with the capacity to empathize and solve problems effectively.
– Demonstrate diplomacy in all interactions, utilizing appropriate behavior and language.
– A high school diploma or GED equivalent is preferred.
– Must be 18 years of age or older.

Physical Demands
– Continuous standing and walking throughout the shift.
– Frequent in-person communication with members and answering incoming membership calls.
– Ability to occasionally lift up to 50 lbs.
– Duties include using cleaning chemicals during the shift.
– Consistent cleaning and sanitizing of equipment and frequently used surfaces within the club.
– Actively monitor the club and assist members during the entirety of the shift.

Job Posting Date: Fri, 30 May 2025 03:46:04 GMT

Apply now!