Restaurant Supervisor – $16.00 per Hour – Hocking Hills Lodge & Conference Center-Hocking Hills State Park Lodge

Job Description

Job Title: Restaurant Supervisor – $16.00 per Hour – Hocking Hills Lodge & Conference Center

Company: Hocking Hills State Park Lodge

Location: Logan, OH

Pay: $16 per hour

AI Pay Analysis: The hourly rate of $16 for a Restaurant Supervisor at Hocking Hills Lodge & Conference Center in Logan, OH, appears to be on the lower end of the pay scale for similar roles in the region. According to industry standards, restaurant supervisors in Ohio typically earn between $15 and $25 per hour, depending on experience and specific location. Given Logan is a smaller city, wages can vary, but $16 may not be competitive enough to attract more experienced candidates. Overall, this rate might align with entry-level supervisory positions but could be less appealing for experienced individuals seeking higher compensation.

Job description:

Hocking Hills Lodge and Conference Center, nestled within Hocking Hills State Park, is actively seeking dependable candidates for the position of Restaurant Supervisor. Enjoy one of Ohio’s most breathtaking views while ensuring our guests experience warm and memorable dining moments.

Our establishment features a newly constructed 81-room lodge, complemented by 40 cabins, a full-service restaurant and lounge, as well as banquet facilities catering to up to 200 guests. Additional information about our property can be found on our website. This is an exceptional opportunity to be part of the opening team for Ohio’s latest State Park Lodge.

As one of the nation’s most visited State Parks, Hocking Hills demands a meticulous level of service that not only meets but exceeds guest expectations.

• Be part of a dynamic, team-oriented, and growth-focused work environment.
• Full-time candidates are eligible for a comprehensive medical, dental, and vision plan after 60 days.
• Compensation is commensurate with experience.
• Paid time off (PTO) is available after one year.
• Holiday pay is offered (including your birthday!).
• Enjoy the benefits of our 401(k) Retirement Savings Plan.
• Take advantage of discounts on rooms, food, and retail.
• Engage in ongoing training and career development opportunities.

Position Overview:
The Restaurant Supervisor will assist in overseeing, supporting, and directing all restaurant operations to maintain a profitable and professional environment. The role involves ensuring high levels of guest and associate satisfaction, alongside upholding quality service standards within a clean, organized, and well-maintained dining area, while supporting the Restaurant Manager.

Essential Functions:

• Actively engage in the dining room and bar, providing hands-on coaching and support to staff.
• Greet and seat guests, ensuring visibility on the floor to reinforce hospitality.
• Supervise and guide Dining Room and Bar employees.
• Develop floor seating charts, schedules, and daily assignments.
• Assist in managing the reservation system and controlling staffing and labor costs.
• Ensure proper staffing levels and effective labor management across shifts.
• Conduct labor cost reviews with the Restaurant Manager.
• Facilitate associate training aligned with company standards, while mentoring teammates.
• Maintain dining room cleanliness, organization, and equipment functionality.
• Attend management meetings and contribute to management projects and development initiatives.

Leadership Responsibilities:

• Foster a positive work environment through team-building and serve as a role model in professionalism, attitude, respect, and communication.
• Adhere to policies in the Associate Handbook and ensure compliance with all company guidelines.
• Maintain an approachable and supportive coaching style to encourage team growth.
• Recognize and commend the team for exemplary performance while addressing areas needing improvement.
• Uphold a harassment-free workplace and promptly report any issues.
• Commit to a 40-hour average workweek and adjust schedules as per the Restaurant Manager’s directives.
• Represent the hotel professionally in all guest interactions and at community events.
• Supervise restaurant staff duties and participate actively in dining atmosphere management.

Management Responsibilities:

• Ensure training materials for the dining room remain current and comprehensive.
• Lead staff training programs via manuals and our online training system.
• Conduct engaging pre-shift meetings and communicate operations information effectively.
• Comply with all labor laws and ensure the establishment is within health and safety standards.

Guest Hospitality & Service:

• Ensure adherence to service protocols by hosts, bartenders, and servers.
• Proactively maintain high service levels through ongoing staff training.
• Address guest concerns and feedback efficiently to enhance satisfaction.

Qualification Standards:

• The ideal candidate will possess the necessary knowledge, skills, and abilities to perform essential job functions, with or without reasonable accommodation.

Education and Experience:

• High School Diploma or GED required.
• 2-4 years of full-service restaurant experience in roles such as host, bartender, or server, with a preference for prior supervisory or management experience.

Licenses or Certifications:

• Compliance with state requirements.

Knowledge, Skills, and Abilities:

• Proficiency in computer usage for daily tasks.
• Strong verbal and written communication skills.
• Understanding of hospitality principles.
• Familiarity with POS systems and restaurant service protocols.
• Ability to work independently with minimal supervision.
• Supervisory potential and knowledge of applicable laws regarding equal employment.

Physical Demands:

• Ability to walk and stand for extended periods.
• Capability to lift 30 lbs regularly.
• Willingness to navigate areas without elevators.

Appearance Guidelines:

• Business casual attire is expected, with adherence to the grooming standards set forth by management.

About Us:
At Regency Hotel Management, we embody hospitality and expertise. Since 1965, we have been leaders in enhancing asset value while maximizing profits. Our management team offers hands-on guidance rooted in extensive experience. We are continuously expanding and eager for motivated individuals to join us!

We are an equal opportunity employer and prohibit discrimination or harassment on any basis as protected by law.

Job Posting Date: Thu, 01 May 2025 22:28:25 GMT

Apply now!