Assistant General Manager-Border Foods

Job Description

Job Title: Assistant General Manager

Company: Border Foods

Location: Zeeland, MI

Pay: $30 per hour

AI Pay Analysis: An hourly rate of $30 for an Assistant General Manager in Zeeland, MI, translates to approximately $62,400 annually, which is generally competitive but may vary depending on the industry. In the Midwest, and particularly in smaller towns, salaries for this role typically range from $50,000 to $75,000, with variations based on the specific sector, company size, and individual experience. While $30 per hour is within the lower to mid-range for this position, it could be considered competitive for smaller businesses or organizations with tighter budgets. However, for larger corporations or high-demand sectors, candidates might expect higher compensation. Overall, while this rate is reasonable, it may not fully reflect the responsibilities or expectations associated with the role in more competitive markets.

Job description:

What began as a shared vision between two brothers to establish a Mexican restaurant has evolved into one of the largest privately owned Taco Bell franchisees in the United States. At Border Foods, we embrace a people-first philosophy, working collaboratively across all roles—from cooks to cashiers to restaurant managers—to embody the Core Values of Border Foods. Join our family, where you will have the opportunity to learn, grow, and contribute to our mission of enhancing lives.

As an Assistant Manager, your primary responsibility will be to uphold and promote the CORE values of Border Foods, which include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. Your leadership will empower our team to unlock the full potential of both our employees and guests, fostering a safe, welcoming, and supportive environment where everyone can flourish.

The Assistant Manager plays a vital role in enhancing the experiences of both employees and customers by creating opportunities for positive interactions. You will manage the overall operations of the restaurant while building and leading a strong team that consistently delivers exceptional food and service.

What’s in it for you?

• Flexible scheduling
• Competitive industry pay: Up to $30/hour with bonus potential
• Bonus program allowing Assistant General Managers to earn up to an additional $20,000 annually
• Educational programs, including GED and Tuition Reimbursement options
• Scholarship opportunities
• Comprehensive Medical/Dental/Vision benefits offered for all positions, including part-time
• Complimentary meals
• Paid Time Off (including vacation, sick leave, and holiday pay)
• Vacation Donation Program
• A thriving culture that nurtures career growth and development

Assistant Manager Core Values:

Accountability & Integrity:

• Demonstrate unwavering integrity in actions and expectations.
• Guide team members and Shift Leaders to ensure all duties are completed, and safe, quality food is served in a friendly manner.
• Oversee scheduling and team deployment, monitoring performance and holding team members accountable.
• Ensure outstanding customer experiences through prompt and friendly service.
• Maintain the point of sale system by addressing all technical issues and verifying the accuracy of updates.
• Adhere to health and safety standards and all relevant laws and regulations.

Family & Teamwork:

• Foster unity within the team by building collaborative relationships.
• Address Team Member inquiries and resolve issues promptly.
• Provide a safe and supportive work environment for team members and customers alike.
• Navigate challenges effectively, offering appropriate guidance.
• Motivate and support the team through active listening and relevant communication.
• Represent Border Foods by handling customer complaints with sincerity and a commitment to finding effective solutions.
• Cultivate a recognition culture that promotes a positive workplace atmosphere.

Excellence:

• Develop and implement both short-term and long-term strategies for restaurant success.
• Leverage and analyze P&L statements to make financially sound decisions.
• Recruit and nurture high-quality Team Members.
• Facilitate New Hire orientation and create tailored training plans for each new employee.
• Minimize losses through rigorous adherence to cash handling protocols and compliance with accounting principles.
• Demonstrate effective labor control, inventory management, and waste reduction strategies.

Empowerment:

• Enhance team capabilities through continuous development opportunities.
• Provide guidance and mentorship to Team Members.
• Exhibit proactive coaching practices that encourage team growth.
• Utilize operational tools to support team success.

Required or Preferred Experience:

• A minimum of one year of restaurant or retail experience, or a combination of experience and relevant education.
• Proficiency in sales generation, P&L analysis, recruiting, and training.
• A proven record of successful hiring and retention practices.
• Availability to work early mornings, evenings, late nights, weekends, and some holidays as needed; scheduling may vary.
• ServeSafe certification is required.
• Must be at least 18 years of age.
• A valid Driver’s license and vehicle insurance are necessary.
• High school diploma or equivalent is required.

Physical Demands:
The physical demands of this position include sitting, standing, bending, lifting, and moving intermittently throughout the workday. These duties may be performed with or without reasonable accommodation. Responsibilities may adapt over time, and Border Foods reserves the right to add or remove duties at its discretion. This job description aims to convey the general scope of work but is not intended to be exhaustive.

Border Foods is proud to be an Equal Opportunity Employer, welcoming applicants from diverse backgrounds, including minorities, women, protected veterans, and individuals with disabilities, and does not discriminate based on gender identity or sexual orientation.

“You are applying for a position with a Taco Bell franchisee, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your sole employer. Franchisees are independent business owners who establish their own wage and benefit programs, which may vary.”

Job Posting Date: Fri, 13 Jun 2025 07:11:13 GMT

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