Front Desk Agent-Innvite Hospitality

Dublin, OH
July 16, 2025
Full Time
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Average Pay*: 14 to 18
*average hourly rate for this position in your area
Deadline date:
$6

Job Description

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Job Title: Front Desk Agent

Company: Innvite Hospitality

Location: Dublin, OH

Pay: $13 – 14 per hour

AI Pay Analysis: The hourly rate of $13 – $14 for a Front Desk Agent in Dublin, OH, is generally on the lower end of the pay scale for this role. According to industry standards, Front Desk Agents typically earn between $14 and $18 per hour, depending on factors such as experience and the specific establishment. Given the cost of living and wage trends in Ohio, this rate may be less competitive, particularly for applicants with experience. Employers might need to consider offering a higher wage or additional benefits to attract and retain qualified candidates.

Job description:

Guaranteed bonuses and career development opportunities are available.

Employment Type: Full-time.
Pay Rate: $14/hour.
Shifts: Flexibility to work any of the three shifts.

Key Responsibilities:

  • Manage guest check-in and check-out processes.
  • Operate property management systems (PMS).
  • Handle cash and credit card transactions with accuracy.
  • Oversee switchboard operations and maintain telephone etiquette.
  • Implement front office emergency and security procedures.
  • Coordinate reservations for guest rooms and meeting spaces.
  • Assist with administrative duties as assigned by management.
  • Ensure the front desk area and lobby are organized and maintained daily.
  • Exercise minor decision-making as required.
  • Process group reservations and set up corresponding blocks.
  • Promote and sell guest rooms during new arrivals and phone inquiries.
  • Adhere to all policies and procedures outlined in the employee handbook.
  • Present a neat, clean, and well-groomed appearance in uniform with a name tag.
  • Operate laundry facilities as directed.
  • Maintain professional and hospitable interactions with all guests, associates, and vendors.

Required Skills:

  • Proficient verbal and written communication skills in English (Spanish is a plus).
  • Strong basic math abilities.
  • Legible handwriting.
  • Competency in computer operations, including typing and keyboard skills.
  • Ability to operate a 10-key calculator.
  • Exceptional interpersonal skills and civility in public interactions.
  • Capability to work independently with minimal supervision.
  • Proficiency in multitasking.
  • Knowledge of night audit processes and basic accounting skills/training.

Job Posting Date: Sat, 12 Jul 2025 22:53:49 GMT

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