Customer Service Associate-Wawa

Fairfield, OH
October 22, 2025
Part Time
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Average Pay*: 12 to 16 dollars
*average hourly rate for this position in your area
Deadline date:
$0 - $19

Job Description

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Job Title: Customer Service Associate

Company: Wawa

Location: Fairfield, OH

Pay: $15 – 18.75 per hour

AI Pay Analysis: The hourly rate of $15 to $18.75 for a Customer Service Associate in Fairfield, OH, appears to be fairly competitive but slightly below the national average for similar positions. Typically, customer service roles in the U.S. can range from $15 to $25 per hour, depending on experience, skills, and specific company requirements. In Ohio, wages can be lower than the national average due to the cost of living, but this range may still be on the lower end, especially for roles requiring specialized skills or experience. Overall, while this pay is reasonable for entry-level positions, it may not fully align with industry standards for more experienced candidates.

Job description:

Soar with us at Wawa. We are dedicated to enhancing daily life—one smile, hoagie, or experience at a time. Our Associates are the secret ingredient that distinguishes Wawa from others. Here, you’ll join a supportive team focused on helping one another thrive while fostering new career opportunities. As proud Associate owners, we believe in community and teamwork, recognizing that together, there are no limits to how far we can go. If you’re ready to elevate your career and be part of a dynamic team, we invite you to join us.

As a Customer Service Associate (CSA), you will serve as the friendly face that brings the ‘Wow’ to Wawa by warmly greeting and assisting our customers. You will be part of a cherished brand committed to prioritizing people, acting with integrity, and brightening everyday experiences.

Responsibilities:

  • Welcome and assist customers, ensuring their needs are met promptly and courteously.
  • Prepare various food items, including our delectable breakfast options, made-to-order sandwiches, specialty beverages, and pizzas, while maintaining a clean and organized coffee station.
  • Operate the cash register, process payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
  • Ensure store shelves are well-stocked, fresh, and inviting for customers.
  • Maintain cleanliness and safety in the store by adhering to established policies, procedures, and guidelines.
  • Perform store housekeeping tasks such as cleaning, dusting, sweeping, mopping, and emptying trash.

Benefits:

We are committed to offering inclusive and meaningful benefits that support our Associates financially, physically, and emotionally. Wawa Associates are eligible for a variety of extensive benefits, including medical, dental, vision, and mental health services, participation in the Employee Stock Ownership Plan (ESOP), 401(k) with matching contributions, an Education Assistance Program, paid parental leave, store discounts, paid time off, flexible scheduling, and access to additional wellness initiatives.

Eligibility for Wawa Benefits is defined under the terms of the plan(s).

Qualifications:

  • Excellent communication and customer service skills.
  • Ability to thrive in a fast-paced environment and effectively multitask.
  • Must be at least 16 years old with reliable transportation.
  • Enjoy working collaboratively in a team setting.

The hourly compensation for this position ranges from $15.00 to $18.75, based on the role, experience, and location. Associates in this position will also receive a $1.50 shift differential for hours worked between 12 a.m. and 6 a.m.

Wawa is committed to providing reasonable accommodations for applicants upon request, in accordance with applicable laws. Should you require an accommodation, please reach out to our Associate Service Center at 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. We maintain a work environment where all Associates are treated with fairness and respect, free from any form of discrimination. In compliance with federal, state, and local laws, we recruit, hire, promote, and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, or any other characteristic protected by applicable law. Unlawful discrimination will not influence any employment decisions.

Job Posting Date: Thu, 11 Sep 2025 07:16:06 GMT

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