Account Representative-Emil Rummel Insurance Agency
Job Description
Job Title: Account Representative
Company: Emil Rummel Insurance Agency
Location: Frankenmuth, MI
Pay: $50000 – 75000 per year
AI Pay Analysis:
An Account Representative position in Frankenmuth, MI, offering an annual salary between $50,000 and $75,000, is competitive and aligns with industry standards for this role in Michigan. Statewide, the average base salary for Account Representatives is approximately $76,669 per year, with a commission of about $10,000 annually. (indeed.com) In Frankenmuth, the average salary for this role is around $62,680 per year. (salary.com) Therefore, the offered salary range is within the expected compensation for this position in the region.
Job description:
Benefits:
– Short and Long-Term Disability
– Company-Paid Life Insurance Policy
– Performance-Based Bonuses: Monthly and Quarterly Incentive Pay
– 401(k) Retirement Plan
– Competitive Salary
– Dental Insurance
– Flexible Work Schedule
– Comprehensive Health Insurance
– Opportunities for Career Advancement
– Paid Time Off
– Training and Development Programs
– Vision Insurance
ABOUT OUR AGENCY:
At the Emil Rummel Agency, we redefine the traditional insurance agency experience. We foster a family-like culture, prioritizing growth and the cultivation of strong relationships with both clients and team members. Our commitment to excellence drives us to go above and beyond for everyone we serve, and in return, we equip you with the necessary tools for professional success. As a family-owned business thriving for four generations, we are well-positioned for continued growth.
ROLE DESCRIPTION:
We are seeking a motivated and customer-oriented Account Representative to join our insurance agency. In this role, you will provide outstanding service to our clients and prospects through various communication channels, including phone, email, text, and in-person interactions. You will manage customer policies, deliver consultative support, and expand existing coverage, all while fostering relationships that can lead to referral business.
RESPONSIBILITIES:
– Respond to client inquiries via phone, email, or fax, ensuring accurate documentation and processing.
– Update, organize, and manage client information and activities within the agency management system.
– Review renewals, process endorsements, requote, remarket, and upsell coverage where applicable, while identifying cross-sell opportunities.
– Identify and pursue account rounding and referral prospects.
– Facilitate new policy issuance, including information gathering, quoting, and application processing.
– Assist clients with claims by providing guidance on coverage and support for resolution.
– Process policy cancellations and address billing inquiries.
– Ensure compliance with underwriting requirements while working with clients to maintain coverage.
– Participate in meetings, adhere to established workflows, maintain licensing and designations, and engage in professional development opportunities.
REQUIREMENTS:
– Interest in marketing products and services tailored to customer needs.
– Excellent time management and organizational skills.
– Strong analytical and problem-solving abilities.
– Exceptional communication and customer service skills.
– Commitment to ethical conduct and professionalism.
– Team-oriented mentality.
– Property/Casualty insurance license (must be obtained within 60 days of start date).
Job Posting Date: Fri, 25 Apr 2025 05:48:26 GMT
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