Assistant General Manager-Border Foods

Kalamazoo, MI

June 17, 2025

Part Time

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Average Pay*: $20 - $30
*average hourly rate for this position in your area

Deadline date:

$15 - $15

Job Description

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Job Title: Assistant General Manager

Company: Border Foods

Location: Kalamazoo, MI

Pay: $30 per hour

AI Pay Analysis: An hourly rate of $30 for an Assistant General Manager in Kalamazoo, MI, translates to an annual salary of approximately $62,400, which appears to be on the lower end of the competitive range for this role. According to salary data, the typical annual salary for Assistant General Managers in similar regions tends to range from $50,000 to $75,000, depending on industry, company size, and experience. While $30 per hour may be sufficient for smaller businesses or lower-cost industries, it may not align with salaries offered by larger organizations or those in more competitive sectors, suggesting that this rate could be considered less competitive for attracting skilled candidates.

Job description:

What began as a vision between two brothers to establish a Mexican restaurant has since evolved into one of the largest privately held Taco Bell franchisees in the United States. At Border Foods, we are committed to a people-first philosophy, fostering a collaborative environment where every member—from cooks to cashiers and restaurant managers—embodies the Core Values of our organization. We invite you to join our family, where you will continue to learn, grow, and contribute to our mission of enhancing lives.

As an Assistant Manager, your primary responsibility will be to uphold the CORE values of Border Foods, which include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. Our goal is to unlock the full potential of both our employees and guests by creating safe, welcoming, and supportive environments where everyone can excel. Your role will involve improving the experiences of employees and guests alike by creating opportunities for positive interactions and outcomes. You will oversee the operations of the entire restaurant while cultivating a strong team dedicated to delivering exceptional food and service.

What We Offer:

Flexible scheduling options
Competitive pay up to $30/hour with bonus opportunities
Potential for Assistant General Managers to earn up to an additional $20,000 annually through our bonus program
Educational programs, including GED and Tuition Reimbursement
Scholarship opportunities available
Comprehensive Medical, Dental, and Vision benefits for all positions, even part-time
Complimentary meals
Paid Time Off, Sick Leave, and Holiday Pay
Vacation Donation Program
A vibrant culture that promotes career growth and support

Assistant Manager Core Values:

Accountability & Integrity:

Consistently exemplifies integrity in both actions and expectations.
Guides team members and Shift Leaders to ensure completion of assigned duties while providing safe, quality food in a welcoming manner.
Effectively schedules and deploys team members, monitoring performance to uphold standards.
Ensures a superior customer experience through prompt and friendly service.
Maintains the point-of-sale system by promptly reporting any system failures and verifying data accuracy.
Upholds health and safety standards.
Adheres to all local, state, and federal regulations.

Family & Teamwork:

Fosters team unity by establishing cross-functional relationships.
Addresses Team Member inquiries and resolves employee-related issues expeditiously.
Cultivates a safe and inviting environment for both team members and customers.
Successfully navigates challenging situations while offering appropriate guidance.
Motivates and supports the team through active listening and effective communication across diverse audiences.
Appropriately manages customer complaints by demonstrating empathy and a commitment to finding solutions.
Promotes a culture of recognition, enhancing the work environment.

Excellence:

Develops strategic short- and long-term plans for restaurant success.
Drives profitability by analyzing and interpreting P&L statements and making necessary financial adjustments.
Sources, hires, and nurtures exceptional team members.
Conducts New Hire orientations and formulates tailored training plans.
Minimizes loss through strict adherence to cash handling protocols and thorough training of team members.
Demonstrates efficiency in labor control, inventory management, and waste reduction.

Empowerment:

Enhances team capabilities and fosters professional growth.
Provides ongoing learning and development opportunities for all team members.
Offers guidance and mentorship.
Demonstrates proactive coaching skills in a timely manner.
Enables team members to succeed operationally through effective tool usage.

Required or Preferred Experience:

Minimum of one year of restaurant or retail experience, or a combination of relevant experience and education.
Familiarity with sales enhancement strategies, P&L management, recruitment, and training.
Proven track record of successful hiring and employee retention.
Willingness to work flexible hours, including early mornings, evenings, weekends, and holidays as schedule demands may change.
ServeSafe certification is required.
Must be at least 18 years of age.
Valid driver’s license and vehicle insurance are required.
High school diploma or equivalent.

Physical Demands:

This position requires the ability to sit, stand, bend, lift, and move intermittently throughout the workday. These physical demands may be met with or without reasonable accommodations. Duties may evolve over time, and Border Foods reserves the right to modify responsibilities at its discretion. This job description is intended to outline the general scope of work and is not intended to be exhaustive.

Border Foods is committed to being an Equal Opportunity Employer for Minorities, Women, Protected Veterans, and individuals with Disabilities, and does not discriminate based on gender identity or sexual orientation.