Banquet Captain-Great Wolf Lodge

Traverse City, MI
May 23, 2025
Part Time
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Average Pay*: 20 to 25
*average hourly rate for this position in your area
Deadline date:
$21 - $21

Job Description

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Job Title: Banquet Captain

Company: Great Wolf Lodge

Location: Traverse City, MI

Pay: $21 per hour

AI Pay Analysis: An hourly rate of $21 for a Banquet Captain in Traverse City, MI, appears to be somewhat competitive but may be on the lower end of the spectrum. Typically, Banquet Captains earn between $18 to $25 per hour, depending on experience, venue type, and seasonality, with some upscale venues offering higher compensation. Given Traverse City’s tourism-driven economy and cost of living, which can be higher in peak seasons, $21 may attract candidates but may not retain them long-term compared to regions with higher pay. Overall, while this rate is aligned with entry to mid-level positions, it could benefit from adjustments to attract and retain experienced staff.

Job description:

Pay: $21 per hour

At Great Wolf, the Banquet Captain is tasked with ensuring the satisfaction of guests at events and meetings. This role involves the oversight of a team responsible for banquet set-up and food service. The Banquet Captain is also responsible for personally serving food and beverages to guests, as well as taking orders when additional service support is required.

We are hiring immediately for full-time, part-time, and flexible positions.

Join our Pack:

  • Career Growth: Embark on or advance your career with access to cross-training, a scholarship fund, and comprehensive talent development programs at all levels.

  • Exclusive Perks: Enjoy a wide range of exclusive benefits for you, your family, and friends—this includes discounted vacations and employee referral bonuses.

  • On-the-Job Learning: Benefit from access to Great Wolf University, offering training in functional skills and leadership development.

  • Well-Being Focus: We prioritize your well-being with flexible scheduling and access to a holistic wellness program, along with support through our Employee Assistance Program and Employee Relief Fund.

  • Embracing Diversity: Join a team that values diversity and inclusion, fostering an environment where everyone feels welcome and recognized.

Benefits:

  • Medical, Dental, and Vision Insurance
  • Health Savings Account
  • Telehealth Resources
  • Life Insurance
  • 401(k) Plan with Employer Match
  • Paid Vacation Time Off
  • Paid Parental Leave

Essential Duties & Responsibilities:

  • Lead and supervise the set-up process, which includes moving and arranging tables and chairs, buffet and bar set-up, preparation of condiments, and maintaining beverage inventory.
  • Assist the Banquet Manager with administrative and personnel matters, including scheduling, time clock reviews, performance evaluations, and training and development.
  • Read and interpret Banquet Event Orders (BEOs) and follow instructions from the Banquet Manager.
  • Facilitate and conduct departmental meetings, including pre-meal and post-meal briefings.
  • Maintain a comprehensive understanding of each event, serving as the point of contact for all details.
  • Establish the Order of Service according to the Banquet Manager’s directives, ensuring that service is executed in a timely manner.
  • Assign service stations to banquet servers while promoting balanced teamwork.
  • Ensure all side-work and preparations for upcoming events are completed prior to departure.
  • Supervise post-event clean-up, ensuring that floors, dishes, equipment, and supplies are properly cleaned and stored.

Basic Qualifications & Skills:

  • Prior experience as a server.
  • Flexibility in scheduling based on business demands.
  • Successful completion of a criminal background check and drug screening.

Desired Qualifications & Traits:

  • Previous banquet experience, particularly as a Banquet Captain.
  • Strong leadership skills and proven ability to work effectively in a team.
  • Professional demeanor that inspires trust and confidence.
  • An enthusiastic and positive attitude.

Physical Requirements:

  • Ability to lift up to 30 lbs.
  • Capability to bend, stretch, and twist as needed.
  • Willingness to stand for extended periods.

Application Instructions:

To apply, please click on "Apply Now" or engage with a recruiter via the chat feature on the Great Wolf website. After a brief initial application, qualified applicants will be promptly invited to set up an interview or attend an upcoming hiring event.

Position Close Date:

This contractor and subcontractor are committed to complying with the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and against all individuals based on race, color, religion, sex, sexual orientation, gender identity, national origin, as well as for inquiring about, discussing, or disclosing compensation. Furthermore, covered prime contractors and subcontractors are required to take affirmative action to employ and advance individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Posting Date: Wed, 14 May 2025 03:20:13 GMT

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