Care Manager-Sunrise Senior Living

Job Description

Job Title: Care Manager

Company: Sunrise Senior Living

Location: Dublin, OH

Pay: $17.65 per hour

AI Pay Analysis: The hourly rate of $17.65 for a Care Manager in Dublin, OH, appears to be on the lower end of the spectrum compared to industry standards. Generally, rates for Care Managers can vary widely depending on experience, certifications, and specific responsibilities but often range from $20 to $30 per hour in similar urban areas. Additionally, given that Dublin is part of the Columbus metropolitan area, which has a cost of living slightly above the national average, the offered rate may not be very competitive. Overall, while this rate may appeal to entry-level candidates, it may not attract more experienced professionals in the field.

Job description:

When you join Sunrise Senior Living, you’ll leverage your unique skills to empower residents to lead longer, healthier, and more fulfilling lives. You will forge meaningful relationships with residents, their families, and fellow team members, finding joy in service and deep fulfillment in your work. Discover how you can pursue your passions and illuminate significant ways to serve, grow, and shine together.

Sunrise Senior Living has once again been certified as a Great Place to Work® by Activated Insights, marking the eighth occasion we have received this esteemed cultural and workplace recognition, affirming the exceptional environment that Sunrise offers its team members.

JOB OVERVIEW
The Care Manager, also referred to as the “Designated Care Manager,” is tasked with delivering the highest standard of quality care and services to a consistent group of residents and their families within our assisted living, long-term care, and reminiscence neighborhoods. This role involves providing hands-on care and holistic support as outlined in each resident’s Individualized Service Plan (ISP), while ensuring a safe and comfortable home-like environment. The Care Manager is committed to embodying the mission of Sunrise Senior Living, which is to champion quality of life for all seniors, adhering to all federal, state/provincial, and local regulations, as well as Sunrise standards, policies, and procedures.

RESPONSIBILITIES & QUALIFICATIONS

Essential Duties
As a member of the Sunrise team, your commitment to our Mission, Principles of Service, and Core Values is paramount. Our foundational belief upholds the sacred value of human life. Responsibilities for this role include, but are not limited to:

Resident Care

• Review the Daily Log to document and assimilate pertinent resident information.
• Participate in the development and monthly updates of Individualized Service Plans (ISPs).
• Oversee designated assignments and manage a consistent group of residents during each shift, ensuring frequent physical check-ins.
• Observe, report, and document any changes in residents’ conditions, including skin integrity, behavior, alertness, weight, diet, and participation in activities.
• Attend daily crossover meetings led by the lead care manager.
• Notify supervisors and the resident care director of any increased care needs or changes in condition.
• Promptly respond to security system alerts and resident call bells.
• Greet guests, family members, and fellow team members in a welcoming manner.
• Answer phone calls courteously and professionally.
• Assist with continence management and ensure proper disposal of all products to maintain sanitation.
• Maintain open communication with families, serving as a resource as needed.
• Support residents in maintaining independence and physical safety while promoting their dignity according to resident rights and Sunrise Principles of Service.
• Lead and assist residents with activities of daily living (ADLs) and engage them in activities highlighted in their ISPs.
• Facilitate life skills and enrichment activities throughout the day in reminiscence.
• Approach each resident with empathy, respecting their unique communication patterns and fundamental human needs.
• Foster an atmosphere of warmth and personal interest while maintaining a calm environment.
• Adhere to established safety regulations at all times.
• Practice stringent cleanliness, hygiene, and health measures consistently.
• Coordinate and participate in daily activities with residents.

Risk Management and General Safety

• Collaborate with the community team to comply with national/provincial occupational health and safety regulations, promote Risk Management programs, and adhere to safety rules.
• Implement safety procedures at all times, including the use of Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout practices.
• Report all incidents or accidents immediately.
• Address unsafe or hazardous conditions promptly.
• Ensure that all hazards, including cords and equipment, are stored properly and do not obstruct exits or fire safety measures.
• Understand and follow protocols related to exposure to bloodborne pathogens and hazardous materials.
• Safely store and monitor oxygen tanks.

Housekeeping and Laundry Services

• Maintain cleanliness in assigned resident rooms, including making beds, disposing of trash, and spot cleaning when necessary.
• Manage residents’ laundry as outlined in ISPs.
• Wash and fold dining room linens and maintain a clean dining area.

Dining Service

• Serve meals in the dining room and assist with dining room operations as required.
• Ensure a pleasant dining experience for all residents and guests.
• Assist with dining room setup and cleanup.
• Adhere to residents’ dietary requirements as specified in ISPs and the Confidential Diet Board/Chart.
• Document any changes in residents’ dining habits in the daily log.
• Respond effectively to the dining needs of residents while upholding Sunrise hospitality standards.
• Provide room service as needed and observe proper food handling protocols.

Specific Responsibilities for the Reminiscence Neighborhood Care Manager

• Engage residents in life skills and enriching activities as indicated in their ISPs.
• Encourage participation in afternoon social activities.
• Integrate the concept of “Creating Pleasant Days” into residents’ routines.
• Incorporate residents’ individual life skills into daily interactions.
• Utilize a variety of multi-sensory experiences throughout the day.
• Facilitate monthly correspondence with residents and their families.

Training and Contributing to Team Success

• Collaborate as a team member to achieve shared goals.
• Demonstrate our Team Member Credo in daily interactions.
• Commit to serving residents and guests by upholding our Principles of Service.
• Participate in engagement programs and activities, including team member engagement surveys and planning workshops.
• Attend regular meetings as directed.
• Participate in training conducted by Assisted Living Coordinators, Resident Care Coordinators, or Reminiscence Coordinators.
• Adhere to all infection control protocols and comply with training requirements per state or local regulations.

Core Competencies

• Ability to remain calm and composed in challenging situations.
• Capacity to manage multiple priorities effectively.
• Proficient in both written and verbal communication skills.
• Strong organizational and time management skills.
• Demonstrates sound judgment and problem-solving capabilities.

Experience and Qualifications

• A High School diploma or GED is required, in compliance with state/provincial regulations.
• CPR and First Aid certification as mandated by local laws.
• Must be at least 18 years of age.
• Previous experience working with seniors is preferred.
• A genuine desire to serve and care for seniors.
• Ability to make informed choices and act in the best interests of residents.
• All team members driving a Sunrise vehicle must understand safety and regulatory compliance as outlined in the job description.

Ready to make a significant impact? As part of our team, you will help enhance the lives of those at Sunrise and beyond. We prioritize celebrating the unique ways in which you foster togetherness and joy for everyone you serve. Coupled with comprehensive support, benefits, and opportunities for growth, your career with Sunrise will offer everything you need to achieve your goals—both professionally and personally.

We offer a comprehensive benefits package that includes:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistance Program and Discount Programs
• Paid Time Off (PTO), sick leave, and holiday pay
• Flexible payment options to receive wages shortly after shifts
• Tuition Reimbursement
• Eligibility for discretionary or non-discretionary bonuses, based on position and performance

Sunrise prioritizes the health and safety of its residents, families, and team members. Employment is contingent on successful completion of a drug test (excluding marijuana) and required health evaluations (including Tuberculosis Test and Physical Evaluation). COVID-19 and Influenza vaccinations will be mandated as required by law.

Selected candidates will receive competitive compensation based on their geographic location, skills, experience, qualifications, and any applicable certifications/licenses.

Job Posting Date: Wed, 24 Sep 2025 06:39:50 GMT

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