Care Manager-Sunrise Senior Living

Job Description

Job Title: Care Manager

Company: Sunrise Senior Living

Location: Cuyahoga Falls, OH

Pay: $17.65 per hour

AI Pay Analysis: The hourly rate of $17.65 for a Care Manager in Cuyahoga Falls, OH, appears to be on the lower end of the compensation spectrum for this role. According to industry standards, Care Managers typically earn between $20 to $30 per hour, depending on factors such as experience, qualifications, and specific responsibilities. Additionally, considering the cost of living in the region, this rate may not be competitive or sufficiently motivating for attracting qualified professionals. Overall, it would be beneficial for employers to reassess the offered salary to ensure they remain appealing in the job market.

Job description:

When you join Sunrise Senior Living, you will have the opportunity to utilize your unique skills to empower residents to live longer, healthier, and more fulfilling lives. In this role, you will cultivate meaningful relationships with residents, their families, and fellow team members, experiencing the joy of serving others and the profound fulfillment that comes from your work. Discover how you can pursue your passions and illuminate meaningful avenues to serve, grow, and thrive together.

Sunrise Senior Living has once again been certified as a Great Place to Work® by Activated Insights, marking the eighth occasion it has received this esteemed workplace recognition, underscoring the exceptional community that Sunrise offers.

JOB OVERVIEW
The Care Manager, also referred to as the “Designated Care Manager,” is tasked with delivering the highest standard of care and services to a consistent group of residents and their families within our assisted living, long-term care, and reminiscence neighborhoods. This role provides hands-on care and both physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP), while ensuring a safe and comfortable, homelike environment. The Care Manager is responsible for embodying the Mission of Sunrise Senior Living: "to champion quality of life for all seniors," in accordance with federal, state/provincial, and local laws and regulations, as well as Sunrise Senior Living standards, policies, and procedures, to foster the highest degree of care and service quality for our residents.

RESPONSIBILITIES & QUALIFICATIONS
Essential Duties
As a member of the Sunrise team, upholding our Mission, Principles of Service, and Core Values is fundamental to this position. Our foundational belief centers around the sacred value of human life. The specific responsibilities for this role include, but are not limited to, the following essential functions:

Resident Care

• Review, annotate, and initial Daily Log to document and remain informed about relevant resident information.
• Collaborate in the development and monthly updates of ISPs.
• Assess designated assignments.
• Be accountable for a designated group of residents during each shift, knowing their locations and conducting physical checks throughout the shift.
• Observe, report, and document any changes in residents’ conditions, including skin integrity, behavior, alertness, weight, diet, and engagement in activities.
• Participate in daily Cross Over meetings led by the lead care manager.
• Notify the supervisor and resident care director of any resident with increased care needs.
• Communicate any changes in residents’ conditions to the supervisor promptly.
• Respond promptly to security system alerts and resident call bells, taking appropriate actions such as resetting call bells.
• Welcome guests, family members, residents, and team members warmly.
• Handle phone calls in a courteous and professional manner, directing or responding as necessary.
• Assist with continence management and properly dispose of all continence products to ensure the sanitation of resident suites and community restrooms.
• Serve as a resource for families as needed.
• Enable residents to maintain independence and physical safety while upholding their dignity in accordance with Resident Rights and Sunrise Principles of Service.
• Assist residents with activities of daily living (ADLs) and invite, encourage, and assist them to participate in activities as indicated in their ISPs.
• Engage residents in life skills and other enrichment activities throughout the day in reminiscence settings.
• Approach each resident with empathy, remaining attentive to their unique communication patterns and basic human needs.
• Foster an atmosphere of warmth, personal interest, and positivity while maintaining a calm environment.
• Adhere to established safety regulations at all times.
• Consistently practice good Standard Care Precautions related to cleanliness, hygiene, and health.
• Facilitate and engage in daily activities with the residents.

Risk Management and General Safety

• Collaborate with the community team to ensure adherence to national/provincial regulations relevant to occupational health and safety, promoting Risk Management programs and policies and complying with safety rules and regulations.
• Always practice safety procedures, including the use of Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
• Report all accidents and incidents immediately.
• Immediately report any unsafe or hazardous conditions or equipment.
• Ensure that equipment and hazards are kept clear of exits and in compliance with fire codes.
• Understand and follow proper procedures for attending to and disposing of, and the potential exposure to, bloodborne pathogens, bodily fluids, and hazardous materials.
• Promptly report any occupational exposures to blood, body fluids, or hazardous materials.
• Ensure that oxygen tanks are stored safely, exchanged when empty, and monitored for compliance.

Housekeeping and Laundry Services

• Maintain and clean residents’ rooms as assigned, including tasks like making beds, emptying trash, and organizing clothes.
• Manage residents’ laundry as specified in ISPs and as needed.
• Wash and fold dining room linens and napkins.
• Complete housekeeping tasks as assigned.
• Keep common areas clean and tidy at all times.

Dining Service

• Serve meals in the dining room and fulfill assigned dining room responsibilities.
• Promote a pleasant dining experience during all meals.
• Assist with dining room setup and cleanup as directed.
• Participate in pre-meal meetings.
• Follow residents’ dietary requirements as outlined in ISPs and the Confidential Diet Board/Chart.
• Document any changes in residents’ dining habits in the daily log.
• Respond to the dining needs of residents and guests while maintaining Sunrise’s hospitality and service standards.
• Provide room service delivery as required.
• Adhere to safe food handling practices in line with universal care precautions.

Specific Responsibilities for the Reminiscence Neighborhood Care Manager

• Engage residents in life skills and other enriching activities as indicated in their ISPs and demographic profiles.
• Encourage residents to attend afternoon social events.
• Incorporate the principle of ‘Creating Pleasant Days’ into residents’ daily routines.
• Integrate individual residents’ life skills into their daily experiences.
• Blend various multi-sensory experiences into daily activities for residents.
• Participate in monthly correspondence with residents and their families.

Training and Contributing to Team Success

• Function as a committed team member, working towards common goals.
• Exemplify our Team Member Credo in daily interactions.
• Dedicate yourself to serving our residents and guests through our Principles of Service.
• Contribute to overall engagement programs and processes, including participating in team member engagement surveys and improvement workshops.
• Attend regular team meetings, including Town Hall, Department Team, and Cross Over meetings as directed by the Supervisor/Department Coordinator.
• Engage in ongoing training provided by assisted living coordinators through mini-modules.
• Comply with infection control protocols and the proper placement and removal of biohazard containers as per policies and procedures.
• Ensure compliance with assigned required training and all relevant training mandated by state/provincial authorities applicable to this role.
• Perform other duties as assigned.

Core Competencies

• Ability to remain calm in challenging situations.
• Capability to manage multiple priorities effectively.
• Proficient in written and verbal communication.
• Strong organizational and time management skills.
• Demonstrates sound judgment, along with problem-solving and decision-making abilities.

Experience and Qualifications

• High School diploma or GED is required as per state/provincial regulations.
• CPR and First Aid certification as required by state/provincial regulations.
• Must be at least 18 years of age.
• Previous experience working with seniors is preferred.
• A strong desire to serve and care for seniors.
• Ability to make decisions in the best interest of residents.
• If applicable, all Sunrise team members who drive a Sunrise vehicle must understand and sign the Driver job description and key safety duties.

Ready to take the next step and make a profound impact? By joining our team, you will contribute to brightening the future for everyone at Sunrise and beyond. We prioritize celebrating the distinct ways you create moments of togetherness and joy for those you serve. Coupled with our supportive environment, benefits, and growth opportunities, this position offers a career that shines brightly, equipping you to achieve your goals both in your professional and personal life.

We offer a competitive package of benefits and compensation, including:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistance and Discount Programs
• Paid time off (PTO), sick leave, and holiday pay
• Daily Pay options for prompt payment post-shift (available in the U.S. only)
• Tuition Reimbursement
• In addition to base compensation, discretionary and/or non-discretionary bonuses may be offered, subject to eligibility based on the employee’s position and performance.

Apply today to discover why Sunrise Senior Living is a certified Great Place to Work®.

PRE-EMPLOYMENT REQUIREMENTS
Sunrise prioritizes the health and safety of its residents, family members, and team members. Employment with Sunrise is contingent upon successfully completing a drug test (excluding marijuana), participating in required testing (e.g., Tuberculosis Testing, Physical Evaluation), and complying with Covid-19 and Influenza vaccination requirements as mandated by applicable laws and authorities.

COMPENSATION DISCLAIMER
Selected candidates will receive competitive compensation based on the geographic location of the community/office, as well as their skills, experience, qualifications, and relevant certifications/licenses.

Job Posting Date: Sun, 22 Jun 2025 06:23:13 GMT

Apply now!