Catering Party Planning Manager-Nino Salvaggio International Marketplace

Job Description

Job Title: Catering Party Planning Manager

Company: Nino Salvaggio International Marketplace

Location: Livonia, MI

Pay: $19 – 21 per hour

AI Pay Analysis: The hourly rate of $19 to $21 for a “Catering Party Planning Manager” in Livonia, MI, appears to be on the lower end of the spectrum for catering and event planning roles. According to industry standards, particularly in suburban and metropolitan areas, similar positions often command hourly rates ranging from $25 to $35 or more, depending on experience and specific responsibilities. Given factors like cost of living in Michigan and the increasing demand for skilled event planners, this compensation may struggle to attract qualified candidates and could be considered non-competitive compared to regional averages. Thus, the offered rate may need to be reassessed to align with market expectations and attract the right talent.

Job description:

Nino Salvaggio is seeking a Catering Party Planning Manager for our Livonia location, scheduled to open in Fall 2025. The role will include training at our other metro Detroit locations: Troy, Bloomfield Township, Clinton Township, and St. Clair Shores.

Responsibilities:

• Oversee the coordination and administration of all aspects of the Nino Salvaggio catering program and Fresh to Go (curbside shopping), including managing associates and addressing customer service needs.
• Train personnel to ensure the catering program and Fresh to Go are adequately staffed and executed.
• Motivate associates to achieve sales and customer service goals.
• Collaborate closely with the Executive Chef, Director of Culinary Operations, and General Manager to ensure proper execution of the catering program, providing feedback as necessary.
• Maintain a comprehensive understanding of products and services within Nino’s Party Planning Guide.
• Demonstrate expertise in menu planning, considering factors such as menu choices, food combinations, portion sizes, required quantities, food and wine pairings, and ancillary items.
• Accurately utilize Nino’s Party Planning Order Entry software program.
• Ensure thorough follow-through and follow-up on all PPG/Catering orders, guaranteeing order accuracy, quality, and delivery coordination.
• Coordinate with various complementary departments (e.g., Floral, Wine, Bakery, Produce Prep, Deli) to fulfill customer orders and requests.
• Deliver friendly and competent customer service, assisting customers with orders, answering questions, and making appropriate suggestions.
• Drive department sales and growth through effective upselling, marketing, and solicitation of new catering opportunities.
• Execute Fresh to Go services, including e-grocery systems, efficient shopping, bagging of groceries, and proper storage until delivery.
• Adhere to established procedures for contacting customers regarding product substitutions.
• Ensure an excellent Fresh to Go experience for customers by maintaining order accuracy, timely fulfillment, and prompt delivery.
• Identify and log items for removal from Fresh to Go, collaborating with the corporate office to keep the e-grocery website updated.
• Maintain comprehensive product knowledge across all departments, particularly Gourmet to Go.
• Complete Responsible Alcohol Sales training and comply with all established alcohol sales guidelines, laws, and ordinances.
• Operate the cash register and handle customer payments as required.
• Oversee invoicing and record retention/analysis for all catering and Fresh to Go orders.
• Manage catering supplies, including ordering and inventory as needed.
• Strategically position and restock Party Planning Guides and supplemental inserts throughout the store.
• Perform other duties as assigned, including support in other departments.

Qualifications:

• High school diploma or GED required.
• Must be at least 18 years old and possess strong knowledge of various department operations.
• Culinary degree or a combination of work experience and education preferred.
• Previous catering event planning experience is preferred.
• Prior cash handling experience required.
• Reliable transportation is essential.
• Experience in sales and customer service is necessary.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• A positive attitude, excellent communication skills (both verbal and written), and exceptional interpersonal abilities.
• Capability to multitask, maintain a positive demeanor, and problem-solve effectively.
• Physical ability to regularly bend, lift, and/or move up to 25 pounds.
• Proficient in composing reports, business correspondence, and procedural manuals, including department memos, employee corrective action notices, and customer communications.

Benefits:

• Health, Dental, and Vision insurance
• Short-term disability, Accident, Hospitalization, Critical illness, and Cancer coverage
• Life insurance and Company-paid life insurance policy
• Flexible spending account
• Education reimbursement
• 401(k) with matching contributions
• Employee discounts
• Company-paid long-term disability policy

If you are interested in this position, please follow our two-step application process, which includes a formal application following initial questions.

Equal Opportunity Employer (EOE)

Job Posting Date: Sun, 18 May 2025 07:51:19 GMT

Apply now!