Commercial Lines Account Manager-GPAC

Job Description

Job Title: Commercial Lines Account Manager

Company: GPAC

Location: Troy, MI

Pay: $70000 per year

AI Pay Analysis: An annual salary of $70,000 for a Commercial Lines Account Manager in Troy, MI, translates to approximately $33.65 per hour. This rate is generally competitive within the insurance industry, as salaries for similar roles typically range from $55,000 to $85,000, depending on experience, responsibility, and company size. Given Troy’s cost of living and the average wages for account management positions in commercial insurance, this salary aligns well with industry standards, particularly for mid-level positions, making it a reasonable compensation for that role and location.

Job description:
As a Commercial Lines Manager with our agency, you will be instrumental in shaping the future of our operations. Your responsibilities will include:

– Managing a distinguished portfolio of high-end Commercial Lines clients.
– Developing and refining departmental workflows and procedures to enhance overall efficiency.
– Collaborating closely with the Director of Commercial Lines to oversee daily operations.
– Identifying growth opportunities within the department, including cross-selling initiatives and the expansion of coverage options.
– Driving the achievement of agency goals and performance benchmarks.
– Continuously improving the client service experience to ensure exceptional customer satisfaction.
– Generating and analyzing monthly reports to evaluate progress toward departmental objectives.
– Cultivating and maintaining robust relationships with insurance carriers.
– Fostering a productive and positive work environment within the department.
– Providing ongoing training to ensure optimal utilization of our agency management system and carrier websites.
– Participating in annual staff evaluations and contributing to the recruitment and training of new team members.
– Taking on additional responsibilities as required by the role.

To excel in this position, candidates should possess:

– A minimum of 5 years of experience in Commercial Lines insurance.
– An active MA Property & Casualty License.
– Proficiency with Applied Epic (strongly preferred).
– A self-motivated approach coupled with a strong sense of accountability.
– Exceptional leadership, interpersonal, and organizational skills.
– The ability to work collaboratively within a team environment.
– Outstanding problem-solving capabilities and customer service acumen.
– Proficiency in the Microsoft Office Suite.

If you are ready to advance your career and join a team that values excellence and innovation, we invite you to apply today.

Job Posting Date: Tue, 15 Jul 2025 22:08:25 GMT

Apply now!