Community Sales Assistant-Brookdale Senior Living

Job Description

Job Title: Community Sales Assistant

Company: Brookdale Senior Living

Location: Ann Arbor, MI

Pay: $15.32 – 19.15 per hour

AI Pay Analysis:

The hourly rate of $15.32 to $19.15 for a "Community Sales Assistant" in Ann Arbor, MI, is slightly below the average for similar roles in the area. For instance, a "Community Assistant" in Ann Arbor earns an average of $19.12 per hour. (indeed.com) Similarly, a "Sales Assistant I" in Ann Arbor has an average annual salary of $47,912, which equates to approximately $23 per hour. (salary.com) Therefore, the offered rate is somewhat below the industry standard for comparable positions in the region.

Job description:

Recognized by Newsweek as one of America’s Greatest Workplaces for Diversity in 2024 and 2025, we strive to make lives better, including your own. If you seek an environment that fosters your personal and professional growth, join us! You will receive more than just a paycheck; you’ll find ample opportunities for career advancement through professional development and comprehensive programs tailored to your overall health and wellness. A full suite of health, life insurance, and retirement plans is available, varying by employment status.

Part-Time and Full-Time Benefits Eligibility:

• Medical, Dental, and Vision Insurance
• 401(k) Plan
• Associate Assistance Program
• Employee Discounts
• Referral Program
• Early Access to Earned Wages for Hourly Associates (excluding CA)
• Optional Benefits, including ID Theft Protection and Pet Insurance

Full-Time Only Benefits Eligibility:

• Paid Time Off
• Paid Holidays
• Company-Provided Life Insurance
• Adoption Benefits
• Short and Long-Term Disability
• Flexible Spending Accounts
• Health Savings Account
• Optional Life and Dependent Life Insurance
• Additional Voluntary Benefits, including Accident, Critical Illness, Hospital Indemnity Insurance, and Legal Plans
• Tuition Reimbursement

Base pay will be determined based on the applicant’s skills and experience, and the role also offers eligibility for team-based bonus opportunities. Please note that temporary associates are not eligible for benefits but may participate in the company’s 401(k) program. We encourage veterans, transitioning active duty military personnel, and military spouses to apply. To assist our associates in their journey toward U.S. citizenship, Brookdale offers to cover naturalization application fees (Form N-400), up to $725, minus applicable taxes and withholdings for qualified associates who have been with us for at least one year. The application window is expected to close within 30 days from the posting date.

Responsibilities:
The position provides critical support to the Executive Director and/or Manager of Sales and Marketing in all facets of the community’s sales and marketing efforts. Key responsibilities include:

• Answering telephone calls, addressing inquiries, or directing calls to the appropriate associate; placing outgoing calls as needed.
• Welcoming visitors, determining the nature of their business, and directing them to the appropriate individuals.
• Conducting community tours for prospective residents and their families, promoting the community positively, and communicating the company’s values.
• Typing, editing, producing, and distributing a variety of documents, including general correspondence, memoranda, statistical reports, and presentation materials as requested.
• Compiling data for weekly, monthly, and quarterly reports as required.
• Filing and copying correspondence and other records.
• Entering and assigning new leads in the marketing database system.
• Occasionally representing the community at marketing and community events.
• Assisting in event planning, coordination, and setup.
• Engaging in community outreach activities.
• Completing all assigned paperwork as required.

This job description serves as an overview of the responsibilities associated with this position and is not intended to be an exhaustive list. Associates should perform additional duties as assigned by their supervisor.

Qualifications:

Education and Experience:
A high school diploma or general education degree (GED) is required, along with one to three years of relevant experience and/or training, or an equivalent combination of education and experience.

Certifications, Licenses, and Other Special Requirements:
None required.

Management/Decision Making:
This role requires making routine decisions based on established guidelines with limited independent judgment. Problems are typically resolved through clear, defined protocols or by reporting them to a supervisor.

Knowledge and Skills:
Candidates should possess a basic skill level and be able to follow written or verbal instructions. Basic technical skills for completing repetitive and well-defined tasks are necessary, along with a fundamental understanding of the organization to address basic inquiries. Proficiency in personal computer usage is essential.

Physical Demands and Working Conditions:

• Standing, walking, sitting
• Regular interaction with co-workers, residents, or vendors
• Occasional weekend, evening, or night work may be required for shift coverage
• Manual dexterity for handling or feeling objects
• Reaching with hands and arms; stooping, kneeling, or crouching as needed
• Clear verbal communication and auditory skills
• Ability to lift up to 25 pounds
• Occasional travel may be required
• Visual acuity for job-related tasks

Brookdale is proud to be an equal opportunity employer and maintains a drug-free workplace.

Salary Range Information:
$15.32 – $19.15 per hour.

Job Posting Date: Fri, 02 May 2025 06:26:54 GMT

Apply now!