Companion Animal Territory Representative (Lansing, MI)-MSD

Job Description

Job Title: Companion Animal Territory Representative (Lansing, MI)

Company: MSD

Location: Lansing, MI

Pay: $77700 – 122300 per year

AI Pay Analysis: The hourly rate for the Companion Animal Territory Representative role in Lansing, MI, translating to an annual salary between $77,700 and $122,300, appears competitive within the pet industry and aligns well with industry standards for similar sales and territory management roles. This range suggests that the position requires specialized knowledge of companion animals and strong sales or customer relationship skills, justifying the higher end of the pay scale. Given the cost of living in Lansing and the growing focus on pet care, this salary range should attract qualified candidates while remaining competitive among peers in the region.

Job description:

Our Territory Representatives engage directly with customers to identify their needs and provide tailored solutions, emphasizing a collaborative approach within field sales teams that is essential to our customer-centric business model.

This role is tasked with understanding and addressing the requirements of veterinary clinics, shelter facilities, and corporate accounts within the designated territory. The Territory Representative will be responsible for promoting our Company’s Animal Health (AH) Companion Animal product portfolio, facilitating customer strategy pull-through activities, and ensuring our Animal Health division is recognized for its value and innovative technical solutions aligned with our strategic focus—The Science of Healthier Animals. Additionally, this position requires a comprehensive understanding of the resources available across our Animal Health division and our Distribution Partners.

This position will cover the Lansing territory, and while it is preferred that sales employees reside within their coverage area, they must live no further than 25 miles from the territory boundary.

Essential Accountabilities:

• Deliver meaningful presentations regarding our Company’s Animal Health product portfolio, customizing interactions based on customer insights.
• Serve as the primary liaison for assigned customers, engaging with key personnel to understand their practice structure, business model, and customer needs, while identifying new business opportunities.
• Develop and execute customer strategies that outline interaction methods, partnership involvement, and potential offerings—ultimately driving sales growth for Animal Health products and services.
• Create comprehensive territory and account plans for all key customers, collaborating with National Account Managers, the Corporate Account Team, and Distribution Field Partners to enhance focus on key accounts and corporate-owned clinics.
• Work collaboratively to expand knowledge of our entire Animal Health product portfolio.
• Foster team growth and development by sharing insights and best practices with colleagues in the region.
• Analyze monthly sales data and manage expenses in alignment with budget guidelines.
• Identify and leverage available programs and services within Animal Health to meet customer demands and facilitate educational and training opportunities.
• Collaborate with leadership and Field Professional Services to create and deliver relevant offerings tailored to customer needs.
• Stay informed regarding Animal Health products, industry trends, and the competitive landscape.
• Effectively communicate relevant insights and trends related to customers, industries, products, and markets throughout the organization.
• Take responsibility for meeting individual learning and development objectives as agreed upon with leadership.

Scope and Context:

This role functions as an individual contributor.

Enterprise Leadership Skills:

• Shape Our Future
• Unlock Potential
• Deliver Impact

Enterprise Leadership Competencies:

• Entrepreneurship
• Business Savvy
• Strategic Planning
• Decision Making
• Talent Development
• Emotional Intelligence
• Networking & Partnerships
• Coaching & Development
• Diversity, Equity & Inclusion
• Influence
• Execution Excellence
• Change Management
• Ownership & Accountability
• Innovation
• Motivation & Inspiration

Ways of Working:

• Win As One Team
• Focus on What Matters
• Act With Urgency
• Experiment, Learn & Adapt
• Embrace Diversity & Inclusion
• Speak Up & Be Open-Minded

Background & Education:

A Bachelor’s degree with sales experience is preferred, or a minimum of a high school diploma accompanied by at least five years of relevant work experience in fields such as professional sales, distribution, marketing, military service, or veterinary/healthcare/scientific sectors (pharmaceutical, biotech, or medical devices).

Required Skills and Abilities:

• Exceptional interpersonal, communication, and presentation skills.
• Proven motivation and a results-oriented focus.
• Commitment to collaboration and problem resolution.
• Understanding of how the role contributes to business goals and a willingness to adapt processes for customer satisfaction.
• Ability to independently assess and address evolving customer needs and expectations while integrating knowledge of their organization and culture.
• Proficient application of sales techniques, managing multiple accounts at various sales stages, and articulating the value of Animal Health products using approved resources.
• Capability to identify, develop, and manage a diverse portfolio of accounts, including complex ones, and formulate plans based on unique opportunities and customer requirements.
• Proficiency in computer skills, including Microsoft Word, Excel, and PowerPoint, along with the ability to navigate an iPad.
• Capacity to work autonomously as well as collaboratively within a team.
• Willingness to travel overnight and on some weekends.

Preferred Skills and Abilities:

• Experience in sales and/or within the Animal Health industry.
• Knowledge of animal health biological and pharmaceutical products.
• Experience with distribution channels.

Current Employees Apply

Current Contingent Workers Apply

US and Puerto Rico Residents Only:

Our company is committed to fostering an inclusive environment, ensuring that all candidates have the opportunity to showcase their capabilities throughout the hiring process. Please inform us if you require accommodations during the application or hiring process.

As an Equal Employment Opportunity Employer, we offer equal opportunities to all employees and applicants, prohibiting discrimination based on race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other legally protected characteristics. In compliance with federal contractor requirements, we uphold affirmative action obligations for protected veterans and individuals with disabilities. Additional information on personal rights under U.S. Equal Opportunity Employment laws is available.

We take pride in our commitment to assembling a diverse group of dedicated individuals with varied experiences, perspectives, skills, and backgrounds. We believe that innovation flourishes when diverse ideas and experiences converge in an inclusive atmosphere, and we encourage our colleagues to constructively challenge each other’s perspectives while collaboratively tackling challenges.

U.S. Hybrid Work Model:

Effective September 5, 2023, employees in office-based roles will adopt a hybrid work model, consisting of three on-site days per week (Monday – Thursday), with remote work on Fridays, unless essential tasks necessitate on-site presence. Note that this hybrid model does not apply to daily in-person attendance roles, including field-based positions, manufacturing sites, or research assignments where work is conducted at a Company location.

The salary range for this position is $77,700.00 – $122,300.00, representing the lowest to highest salary we anticipate paying for this role at the time of this posting. An employee’s placement within the salary range will be influenced by various factors, such as relevant education, qualifications, certifications, experience, skills, geographic location, governmental requirements, and organizational needs.

The successful candidate may be eligible for annual bonuses and long-term incentives, if applicable.

We offer a comprehensive benefits package, including medical, dental, and vision healthcare options, retirement benefits (including 401(k)), paid holidays, vacation days, and compassionate/sick leave. Additional information regarding benefits is available upon request.

Applications for this position can be submitted via the Workday Jobs Hub for current employees. The application deadline is specified within this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction histories in accordance with the San Francisco Fair Chance Ordinance.

Los Angeles Residents Only: We will evaluate all qualified applicants, including those with criminal records, in compliance with state and local legal requirements, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Search Firm Representatives:

Merck & Co., Inc., known as Merck Sharp & Dohme LLC, does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any of our employees without a valid written agreement in place will become the sole property of the company, and no fee will be paid for candidates hired through agency referrals without an existing agreement.

Employee Status: Regular
Relocation: No relocation available
VISA Sponsorship: Not available
Travel Requirements: 50%
Flexible Work Arrangements: Remote
Shift: 1st – Day
Valid Driving License: Yes
Hazardous Material(s): N/A

Required Skills: Account Management, Adaptability, Animal Health Care, Business Opportunities, Client-Centric Strategies, Customer Experience, Customer Relationship Management (CRM), Data Analysis, Market Insights, Product Knowledge, Sales Methodologies, Sales Reporting, Technical Product Sales, Veterinary Sciences

Preferred Skills:

Job Posting End Date: 06/23/2025

Please ensure to apply before 11:59:59 PM on the day preceding the listed job posting end date.

Job Posting Date: Wed, 18 Jun 2025 01:19:33 GMT

Apply now!