Customer Service Manager – State Farm Agent Team Member-State Farm

Job Description

Job Title: Customer Service Manager – State Farm Agent Team Member

Company: State Farm

Location: Riverview, MI

Pay: $25000 – 55000 per year

AI Pay Analysis:

The annual salary range of $25,000 to $55,000 for a "Customer Service Manager – State Farm Agent Team Member" in Riverview, MI, appears below the industry standard for similar roles in the region. As of December 2024, the average annual salary for a Customer Service Manager in Michigan was approximately $100,957, with a typical range between $88,963 and $115,085. (salary.com) Similarly, in Detroit, MI, the average annual salary for this position was about $103,365, with a range from $91,083 to $117,827. (salary.com) While specific data for Riverview, MI, is limited, these figures suggest that the offered salary range may be below the competitive market rate for this role in the area.

Job description:
Benefits:
– License reimbursement (if pursued after hire)
– No weekends
– No federal holidays
– Bonus incentives
– Opportunities for advancement
– Training and development

ROLE DESCRIPTION:
As a Customer Service Manager at Kandi Lambert State Farm, you will play a crucial role in creating exceptional customer experiences that contribute to the success of our insurance agency. Your meticulous attention to detail, strong customer service skills, and genuine desire to assist others make you an ideal candidate. In this position, you will have the opportunity to advance your career while adeptly resolving customer inquiries, collaborating with team members, and proactively addressing the needs of the community we serve.

We invite customer-focused and empathetic candidates to join our dynamic team. We are particularly eager to connect with driven, sales-oriented individuals who are looking for internal growth opportunities.

RESPONSIBILITIES:
– Oversee customer service operations and daily activities
– Implement customer service policies and procedures
– Manage billing and payment processes
– Respond to incoming calls
– Provide assistance to team members as needed

QUALIFICATIONS:
– A minimum of 2 years of experience in customer service
– Strong leadership and organizational skills
– Excellent communication and problem-solving abilities

Job Posting Date: Mon, 05 May 2025 00:17:29 GMT

Apply now!