Customer Service Rep (01036) – 13250 Gratiot Ave-Domino’s Pizza

Detroit, MI
May 6, 2025
Full Time
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Average Pay*: $12 - $15
*average hourly rate for this position in your area
Deadline date:
$4 - $4

Job Description

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Job Title: Customer Service Rep (01036) – 13250 Gratiot Ave

Company: Domino’s Pizza

Location: Detroit, MI

Pay: $9.25 per hour

AI Pay Analysis:

An hourly rate of $9.25 for a Customer Service Representative in Detroit, MI, is significantly below the industry standard for this role in the area. As of January 2025, the average hourly wage for a Customer Service Representative in Detroit is approximately $29.52, with a typical range between $15.45 and $56.40 per hour. (indeed.com) This suggests that the offered rate is substantially lower than the prevailing compensation for similar positions in the region.

Job description:

DOMINO’S PIZZA CUSTOMER SERVICE REPRESENTATIVE

The ideal candidate for the Customer Service Representative position at Domino’s Pizza will possess a positive demeanor and a clear, energetic voice. As central points of contact, Customer Service Representatives engage with customers throughout their shifts, requiring agility in handling various customer-related inquiries and concerns. An in-depth knowledge of our products, services, pricing, and other relevant information is critical to effectively assist customers as needed.

Wage: $9.25/hour

Physical Requirements:

  • Standing: Most tasks will be performed while standing on walking surfaces that include ceramic tile and linoleum. Work surfaces are typically between 36" to 48" high.

  • Walking: Occasionally required for short distances.

  • Sitting: Paperwork will generally be completed while seated at a desk or table.

  • Lifting: Team members will occasionally lift bulk product deliveries, which may include cases weighing up to 50 pounds and measuring up to 3′ x 1.5′. Cases need to be lifted from the floor and stacked on shelves that may reach up to 72" high.

  • Carrying: Employees may carry large cans weighing up to 3 pounds, as well as pizza sauce containers weighing up to 30 pounds. Trays of pizza dough, each weighing approximately 12 pounds, are carried in groups of three over short distances.

  • Pushing/Pulling: Required to move trays placed on dollies, with stacks weighing approximately 24" – 30" and requiring up to 7.5 pounds of force to maneuver.

  • Climbing: Team members may occasionally navigate stairs or climb ladders for tasks such as changing prices on signs and performing maintenance duties.

  • Stooping/Bending: Gradual forward bending is necessary at the pizza assembly station, where the duration of bending may last approximately 30 – 45 seconds, repeated throughout the day.

  • Crouching/Squatting: Occasionally required to stock shelves or clean lower areas.

  • Reaching: Continuous reaching exercises in various directions—above 72" for oven controls or signs, and downward for tasks like scooping cornmeal or washing dishes.

  • Hand Tasks: Continuous hand use is required throughout the day, including activities like shaping pizza dough, manipulating tools such as a pizza peel and rolling cutter, and assembling pizza boxes through frequent pinching.

Machines, Tools, Equipment, and Work Aids: Team members may utilize pencils, computers, telephones, calculators, TDD equipment, and kitchen tools such as pizza cutters and peels to perform their duties effectively.

Job Posting Date: Wed, 30 Apr 2025 23:50:44 GMT

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