Customer Service Rep (01036) – 13250 Gratiot Ave-Domino’s Pizza

Detroit, MI
July 16, 2025
Full Time
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Average Pay*: 14 to 18
*average hourly rate for this position in your area
Deadline date:
$9 - $9

Job Description

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Job Title: Customer Service Rep (01036) – 13250 Gratiot Ave

Company: Domino’s Pizza

Location: Detroit, MI

Pay: $9.25 per hour

AI Pay Analysis: The hourly rate of $9.25 for a Customer Service Representative role in Detroit, MI, is below the average wage for similar positions in the region. As of 2023, customer service representatives in Detroit typically earn between $12 to $18 per hour, depending on experience and the specific employer. Considering the rising minimum wage in Michigan and the demand for customer service roles, $9.25 may not be competitive and could hinder the attraction and retention of qualified candidates. Overall, this rate appears insufficient to align with industry standards for the role in this location.

Job description:

The primary requirement for applicants seeking a position as a Customer Service Representative at Domino’s Pizza is the ability to exhibit a positive demeanor and a clear, energetic voice. Representatives engage with customers throughout their shifts, necessitating strong skills in handling a variety of customer-related issues. Additionally, they should have a thorough understanding of product details, services, pricing, and other pertinent information to assist customers effectively.

Wage: $9.25/hour

Physical Requirements:

  • Standing: Most tasks are performed while standing, with walking surfaces comprising ceramic tile and linoleum. Work surfaces are positioned between 36″ and 48″ high.
  • Walking: Short-distance walking is required for brief durations.
  • Sitting: Paperwork is typically completed at a desk or table in an office setting.
  • Lifting: Team members are responsible for unloading bulk product deliveries, which occur twice a week or more. Deliveries may involve cases weighing up to 50 pounds, with dimensions reaching 3′ x 1.5′, requiring lifting from the floor to shelves up to 72″ high.
  • Carrying: Responsibilities include transporting large cans weighing 3 pounds 7 ounces from the workstation to storage, occasionally carrying 30-pound pizza sauce from the storage room to the front of the store, and carrying trays of pizza dough, which weigh approximately 12 pounds each.
  • Pushing: Movement of trays on dollies is required, with a stacked tray dolly weighing approximately 24″ – 30″ requiring up to 7.5 pounds of force to push. Pulling trays may also be necessary.
  • Climbing: Infrequent navigation of stairs or ladder climbing is needed to change sign prices, wash walls, or perform maintenance.
  • Stooping/Bending: Forward bending is necessary at the pizza assembly station and during ingredient stocking, with durations of approximately 30-45 seconds repeated throughout the day.
  • Crouching/Squatting: Occasionally performed to stock shelves and clean low areas.
  • Reaching: Continuous reaching is required in various directions; occasionally reaching above 72″ for tasks such as oven control or pricing adjustments, as well as reaching down for cleaning and ingredient handling.
  • Hand Tasks: Strong eye-hand coordination is essential, with continuous use of hands throughout the day. Tasks require significant dexterity, including shaping pizza dough, manipulating pizza peels, and assembling cardboard pizza boxes. Team members must also be capable of handling cans, telephones, pizza cutters, and boxes.

Machines, Tools, Equipment, Work Aids: Team members may need to utilize various tools including pencils, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels.

Job Posting Date: Tue, 15 Jul 2025 07:09:31 GMT

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