Customer Service Representative – State Farm Agent Team Member-State Farm

Sault Sainte Marie, MI
May 8, 2025
Part Time
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Average Pay*: 14 - 19
*average hourly rate for this position in your area
Deadline date:
$7 - $7

Job Description

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Job Title: Customer Service Representative – State Farm Agent Team Member

Company: State Farm

Location: Sault Sainte Marie, MI

Pay: $15.5 per hour

AI Pay Analysis:

An hourly rate of $15.50 for a "Customer Service Representative – State Farm Agent Team Member" in Sault Ste. Marie, MI, is below the industry standard for this role in the region. According to Glassdoor, the median total pay for a Customer Service Representative in Sault Ste. Marie is approximately $41,559 per year, equating to about $20 per hour. (glassdoor.com) Similarly, Salary.com reports that the average annual salary for a Customer Service Representative I in Michigan is $39,434, which translates to roughly $19 per hour. (salary.com) Additionally, State Farm Agent Team Members in Michigan earn a median annual salary of $94,302, or about $45 per hour. (salary.com) Therefore, the offered rate of $15.50 per hour is below the typical compensation for this position in the area.

Job description:

Benefits:

  • Performance-based bonuses
  • Competitive salary
  • Opportunities for career advancement
  • Paid time off
  • Training and development programs

Role Description:

As a Customer Service Representative at Kristi Harwood-Causley State Farm Agency, you will play a vital role in creating exceptional customer experiences that contribute to the growth of our successful insurance agency. Your strong attention to detail, superior customer service skills, and genuine desire to assist others make you an ideal candidate for this position. In this role, you will enhance your career by resolving customer inquiries, collaborating with fellow agency team members, and proactively addressing the needs of the community you serve.

We are eager to connect with you if you are the customer-focused and empathetic team member we seek. We envision numerous internal growth opportunities for candidates who are particularly driven and sales-oriented.

Responsibilities:

  • Respond to customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Greet customers and process payments.
  • Maintain accurate records of customer interactions.

Qualifications:

  • Strong communication and interpersonal skills.
  • Detail-oriented with the ability to multitask.
  • Previous customer service experience is preferred.
  • Ability to obtain a Michigan Resident Producer Property & Casualty License.

Job Posting Date: Sun, 04 May 2025 23:21:05 GMT

Apply now!

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