DESKTOP ANALYST 2-Wayne County Government

Detroit, MI
May 1, 2025
Part Time
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Average Pay*: $25 - $35
*average hourly rate for this position in your area
Deadline date:
$29 - $37

Job Description

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Job Title: DESKTOP ANALYST 2

Company: Wayne County Government

Location: Detroit, MI

Pay: $59430 – 76070 per year

AI Pay Analysis:

The annual salary range of $59,430 to $76,070 for a "Desktop Analyst 2" in Detroit, MI, equates to approximately $28.55 to $36.60 per hour, assuming a 40-hour workweek. This is below the average hourly wage for Desktop Analysts in Detroit, which is around $53.10 per hour. (careerbuilder.com) Additionally, Help Desk Tier 2 positions in Detroit have a median annual salary of $58,500, with a range from $46,500 to $65,500. (roberthalf.com) Therefore, the offered salary appears to be below the industry standard for similar roles in the area.

Job description:

The Desktop Analyst 2 serves as a primary point of contact for numerous departmental customers, delivering comprehensive analysis, support, and maintenance of the desktop computing environment, applications, hardware, and related technologies utilized within these departments. This role focuses on optimizing IT performance through the timely and accurate analysis and resolution of issues, incidents, and problems. Additionally, the Desktop Analyst 2 will provide end-user assistance, conduct on-site maintenance and repair services, and play a critical role in equipment receipt, deployment, and inventory management. Daily guidance will be provided by the Department Executive 5.

Key Responsibilities:

  • Support essential activities as needed.
  • Collaborate with other IT service areas, including server, network, telecommunication, and application teams.
  • Acquire and enhance knowledge of all supported technologies.
  • Travel to various locations as required.

Educational and Experience Requirements:

  • A Bachelor’s Degree; or
  • An Associate Degree in Computer Science, Engineering, or a related discipline from a recognized institution, accompanied by two years of desktop support experience in an environment with at least 100 users; or
  • A High School Diploma or equivalent, along with four years of desktop support experience in a similar environment.
  • A valid driver’s license.

Preferred Certifications:

  • COMPTIA A+

Job Posting Date: Fri, 25 Apr 2025 22:15:14 GMT

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