Dispensary Associate – Full Time-Trulieve

Cincinnati, OH
June 12, 2025
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Average Pay*: $15 - $18
*average hourly rate for this position in your area
Deadline date:
$0 - $0

Job Description

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Job Title: Dispensary Associate – Full Time

Company: Trulieve

Location: Cincinnati, OH

Pay: $15 per hour

AI Pay Analysis: The hourly rate of $15 for a “Dispensary Associate – Full Time” role in Cincinnati, OH, is generally considered on the lower end of the spectrum in the cannabis industry. While entry-level positions may pay between $12 to $16 per hour, more experienced associates or those in higher demand areas can earn upwards of $18 to $22 per hour. Considering the cost of living in Cincinnati and the growth of the cannabis market, this wage may not be competitive enough to attract quality candidates. Overall, while $15 is a starting point for some roles, offering a higher rate could improve retention and draw in more experienced employees.

Job description:

If you have a passion for joining one of the nation’s fastest-growing industries, Trulieve may be the perfect fit for you. We are committed to providing our patients with reliable products that offer relief. Our plants are cultivated in a carefully controlled environment, minimizing the use of chemicals and pests to ensure a natural growth process.

Our product line is specifically designed to alleviate symptoms associated with serious medical conditions, such as seizures, chronic muscle spasms, pain, nausea, and loss of appetite, among others. Our highly trained staff collaborates closely with healthcare professionals to ensure patients receive the appropriate products and dosages for compassionate care.

The Dispensary Associate plays a pivotal role in guiding customers through their cannabis journey by educating them on the benefits and potential side effects of our products. You will leverage your product knowledge to deliver excellent customer service while facilitating purchases in compliance with state regulations.

Key Duties and Responsibilities:

  • Deliver outstanding customer service to patients, guests, and colleagues.
  • Show empathy and compassion towards patients.
  • Uphold the TruExperience by adhering to elevated service standards, behaviors, and product knowledge.
  • Assist management with returns according to company policies.
  • Efficiently prepare and process patient orders.
  • Follow all Trulieve Policies and Procedures.
  • Collaborate with the shift leader to enhance customer satisfaction.
  • Address customer product inquiries and resolve issues.
  • Document customer concerns in their profiles for record-keeping.
  • Maintain a clean and organized workstation throughout your shift.
  • Complete additional tasks as assigned by management.

Employees may be required to perform additional duties as needed. Please inform us if you have any concerns regarding cross-functional tasks.

Additional Responsibilities as Needed:

  • As a Delivery Associate: Maintain a valid driver’s license and a clear driving record.
  • As Online Support: Assist with processing all online orders, including deliveries, within a two-hour timeframe.

Skills and Qualifications:

  • A high school diploma or equivalent; experience in a related field preferred.
  • Minimum age of 21 (or 18 in CT, PA, and WV).
  • Prior retail and/or customer service experience is advantageous.
  • Cash handling experience is required.
  • Ability to thrive in a dynamic, fast-paced environment and engage with diverse personalities.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively in a team setting.
  • Strong interpersonal skills and professionalism, ensuring confidentiality and discretion.
  • Proficiency in following written and oral instructions.
  • Respectful interaction with both customers and team members.
  • Basic proficiency in English for effective communication and operation of equipment.
  • Must possess the mental and physical abilities necessary to perform job duties.
  • Successfully pass a comprehensive background check.

Additional Requirements:

  • Ability to move throughout the workday.
  • Adequate vision and hearing to perform essential tasks.
  • Flexibility, integrity, and effective collaboration with various stakeholders.
  • Capability to engage compassionately with individuals who may be ill, disabled, or emotionally distressed.

Physical Requirements:

  • Regularly traverse the facility and interact with the public.
  • Manipulate objects of varying sizes and weights, including lifting or carrying items up to 50 lbs.
  • Occasionally remain seated while performing tasks.

Work Schedule:

  • Flexible hours based on store needs; availability during evenings, weekends, and holidays is required.
  • A comprehensive benefits package, including paid time off, is offered. This full-time position may work up to 40 hours per week and may require availability after hours for emergencies.

Trulieve is an equal opportunity employer, committed to fostering a drug-free workplace and prohibiting discrimination and harassment based on any protected characteristic in accordance with federal, state, or local laws. Salary will be commensurate with experience, and a robust benefits package is available.

Job Posting Date: Tue, 10 Jun 2025 22:07:42 GMT

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