Dispensary Associate-PT (28th St)-Ascend Wellness Holdings

Job Description

Job Title: Dispensary Associate-PT (28th St)

Company: Ascend Wellness Holdings

Location: Grand Rapids, MI

Pay: $16.5 per hour

AI Pay Analysis: The hourly rate of $16.50 for a “Dispensary Associate” position in Grand Rapids, MI, is somewhat competitive, though it can vary based on factors such as experience, the specific dispensary, and local demand. As of late 2023, entry-level positions in cannabis retail typically range from $15 to $20 per hour, with more experienced associates earning higher wages. In Grand Rapids, cost of living and local market conditions also influence compensation, making $16.50 potentially appealing for entry-level candidates, yet possibly below average for those with more experience or specialized skills. Overall, while this rate is generally in line with industry standards for similar roles, it might necessitate reassessment depending on the applicant pool and operational costs for attracting qualified staff.

Job description:

Ascend Wellness Holdings (AWH) located in Grand Rapids, MI, is seeking to hire Part-Time Dispensary Associates. Our goal is to cultivate a workforce that mirrors the rich diversity of the city while assembling a world-class team dedicated to shaping the future of cannabis. We are looking for motivated individuals with a strong commitment to exceptional customer service and a passion for the industry.

Are you a personable individual who thrives in a fast-paced environment and embraces a collaborative spirit? Do you wish to advance your retail career within a company that prioritizes employee welfare and community engagement? If so, we invite you to explore this opportunity further.

We offer numerous benefits, including flexible scheduling, an attractive employee discount, and branded merchandise. If this part-time retail opportunity within a cannabis dispensary resonates with you, we encourage you to apply today!

Job Summary
The Dispensary Associate is responsible for facilitating a seamless cannabis purchasing experience, providing informed recommendations tailored to customers’ desired outcomes, and offering accurate and comprehensive product descriptions. This role demands a high level of precision while working in a dynamic environment. Part-Time Dispensary Associates typically work between 15 to 29 hours per week, with a requirement for availability on weeknights and weekends.

Primary Responsibilities

• Deliver an exceptional customer experience while ensuring compliance with operational standards across the store.
• Assist customers with sales transactions, offering guidance and product knowledge as required.
• Maintain an organized sales floor, ensuring that displays and menus are current and that the store is well-kept.
• Package and fulfill customer orders, ensuring smooth transfer from fulfillment areas to the sales floor for customer pickup.
• Foster a positive and customer-service-oriented work atmosphere, adhering to established policies and procedures.
• Continuously enhance product knowledge to provide customers with the most relevant information and advice.
• Address customer inquiries in-store, online, and via phone effectively.
• Utilize and uphold the point of sale (POS) system accurately, both in person and over the phone.
• Manage cash handling, customer cart oversight, and processing transactions with precision.
• Perform accurate and timely data entry for customer information.
• Aim to meet both team and individual performance targets.
• Verify documentation and identification requirements for customers.
• Execute inventory management, visual merchandising, marketing, and other in-store operations as directed by Store Leadership.
• Report any discrepancies or safety hazards to Store Leadership immediately.
• Maintain a clean, organized, and welcoming store environment.
• Complete checklists for store opening and closing procedures.

Job Requirements

• Applicants must be at least 21 years of age.
• A high school diploma or general education degree (GED) is required.
• Retail experience is preferred, with cannabis retail experience considered an advantage.
• Strong customer service skills are essential.
• Familiarity with basic computer operations is necessary.
• Experience with cannabis point of sale (POS) software is a plus.
• Candidates should exhibit a positive attitude, a collaborative mindset, and a strong work ethic.
• A willingness to learn about applicable state and local laws, industry regulations, and organizational guidelines is crucial.
• Compliance with all regulatory requirements for employment in the cannabis industry is mandatory.
• Candidates should possess excellent organizational skills and the ability to manage time effectively.
• Attention to detail and the ability to internalize training and follow instructions are critical.
• Clear and effective communication skills are required.

Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor, and provisioning center operator with assets across several states, including Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio, and Pennsylvania. Our mission is to foster an inclusive cannabis industry through a premium, customer-centric retail experience. We aim to enhance the quality of our patients’ lives by offering unparalleled quality, consistency, and thoughtfully curated products that cater to our customers’ unique needs. Our dispensaries aspire to set a new standard for customer service excellence, emphasizing health and wellness, supported by a knowledgeable team committed to our values, our people, and our communities. We seek individuals inspired by our vision and dedicated to our mission as we continue to grow.

EEO Statement
Ascend Wellness Holdings, LLC, and its subsidiaries are equal opportunity employers and celebrate diversity in our workforce. We do not discriminate in hiring or employment practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Job Posting Date: Sat, 12 Apr 2025 22:30:38 GMT

Apply now!