Embassy Suites Cleveland Rockside – Complimentary AM Attendant-Aimbridge Hospitality

Independence, OH
June 22, 2025
Full Time
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Average Pay*: $9 - $12
*average hourly rate for this position in your area
Deadline date:
$0 - $0

Job Description

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Job Title: Embassy Suites Cleveland Rockside – Complimentary AM Attendant

Company: Aimbridge Hospitality

Location: Independence, OH

Pay: $14 per hour

AI Pay Analysis: Analyzing the hourly rate of $14 for the “Complimentary AM Attendant” role at Embassy Suites Cleveland Rockside in Independence, OH, reveals that it is generally on the lower end of the pay spectrum for similar positions in the hospitality industry. According to recent data, entry-level hotel attendants and service staff in Ohio typically earn between $12 and $18 per hour, with factors such as experience, specific responsibilities, and local cost of living influencing wages. Given the role’s responsibilities and location, $14 may be considered somewhat competitive but could be improved to attract a broader range of candidates and ensure job satisfaction.

Job description:

Join our team as a Complimentary AM Attendant, responsible for ensuring an exceptional breakfast experience for our hotel guests. This role requires multitasking abilities, meticulous attention to detail, and a proactive approach to maintaining a clean, organized, and well-stocked dining area. You will prepare and serve food and beverages, assist guests with inquiries, and uphold the hotel’s standards of quality and hospitality.

Key Skills and Responsibilities:

  • Guest Service & Hospitality: Create a welcoming atmosphere by greeting guests and addressing inquiries regarding hotel services, breakfast offerings, and local attractions.
  • Food & Beverage Preparation: Prepare and serve breakfast items and specialty beverages, ensuring adherence to high food safety and sanitation standards.
  • Efficiency & Organization: Maintain all service areas in a clean and organized manner, adhering to brand standards; promptly clear tables and restock buffet stations as necessary.
  • Problem Solving: Anticipate guest needs and swiftly develop solutions for special requests or any issues that may arise.
  • Teamwork & Collaboration: Support team members by assisting with dishwashing, replenishing food items, and maintaining cleanliness in kitchen and service areas. Strong interpersonal and communication skills are essential for engaging professionally with guests and colleagues.
  • Cash Handling & POS Transactions: Execute basic cashiering duties including closing checks, processing payments, and maintaining accurate transaction records when needed.
  • Physical Stamina: Ability to stand for extended periods, lift and carry items weighing between 20-50 lbs., and perform tasks involving bending, reaching, and moving throughout the shift. Manage stressful situations with composure and professionalism.

Education and Experience:

  • A high school diploma or equivalent is preferred; prior experience in food & beverage or hospitality is highly regarded.

Upon completion of an initial waiting period, full-time hires are eligible for a competitive benefits package, which includes:

  • Daily Pay options available; consult your recruiter for details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Property Information:
Conveniently situated at the intersection of I-480 and I-77, our location provides easy access to Cuyahoga Valley National Park, Cleveland Zoo, and the Cleveland Clinic Foundation, all just minutes away. Explore downtown Cleveland, located 10 minutes away, home to the Rock and Roll Hall of Fame, Progressive Field (Cleveland Indians), FirstEnergy Stadium (Cleveland Browns), and Quicken Loans Arena (Cleveland Cavaliers). Our all-suite hotel is perfect for business and leisure travelers alike, featuring a complimentary made-to-order breakfast and Evening Reception. Additional amenities include BusinessLink Business Center, free airport and local area shuttles, and parking for oversized vehicles. Dine at the Embassy Grille, offering a diverse menu selection, and utilize our expansive 9,886 sq. ft. Grand Ballroom for meetings or social events, accommodating up to 1,250 guests theater-style, along with four boardrooms and conference rooms for executive gatherings or training sessions.

Job Posting Date: Thu, 22 May 2025 05:45:55 GMT

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