Event Services Specialist-Greenleaf Hospitality Group

Job Description

Job Title: Event Services Specialist

Company: Greenleaf Hospitality Group

Location: Kalamazoo, MI

Pay: $18 per hour

AI Pay Analysis: An hourly rate of $18 for the role of “Event Services Specialist” in Kalamazoo, MI, appears to be somewhat below the competitive range typically observed in the industry. As of my last update, the average wage for similar positions in event planning and services generally falls between $20 to $25 per hour, depending on experience, responsibilities, and local market conditions. While cost of living variations play a role, this rate may not attract experienced candidates or adequately compensate for the skills required, particularly in an area where event management can demand higher compensation due to the coordination of logistics, customer service, and vendor management. Therefore, for the role to be competitive and align better with industry standards, an increase in the hourly rate could be advisable.

Job description:
Overview:
Join the vibrant and passionate Banquet team at Greenleaf Hospitality Group, where you’ll play an integral role in ensuring the success of our clients’ events. Here, you will have the chance to enhance your skills in a dynamic environment that promotes career advancement.

A Look Into Working in GHG Banquet Operations:
Experience the exciting world of Banquet Operations at Greenleaf Hospitality Group! In this dedicated, behind-the-scenes role, you will be at the forefront of orchestrating a wide range of events across our 24 event spaces or through offsite catering—ranging from elegant weddings to high-profile corporate gatherings. Enjoy the thrill of setting up stunning venues and delivering exceptional service for our guests during their most significant life moments. Benefit from continuous learning opportunities, professional growth, flexible shifts, and comprehensive health and wellness benefits. Your commitment to creating outstanding guest experiences is valued and celebrated, making a career in Banquet Operations a rewarding choice. Join us and become a part of something truly extraordinary!

Responsibilities:
In this position, you will assist in planning, overseeing, and executing both on-site and off-site events. You will supervise event staff throughout all stages of the functions, from setup to breakdown, while upholding our high service excellence standards.

– Extend a warm welcome and a gracious farewell to all guests.
– Collaborate with managers to plan the layout and logistics of events.
– Oversee event timelines to ensure prompt service delivery.
– Supervise the setup of events.
– Maintain a visible presence on the floor during service and coordinate food and beverage service.
– Proactively anticipate and promptly respond to guests’ requests, questions, and feedback.
– Ensure that all event spaces remain neat, clean, and well-organized.
– Communicate and enforce all applicable safety regulations.
– Verify that meeting room setups align with banquet event orders.
– Participate in BEO/Packet/Pre-Conference meetings as required by leadership.
– Assist in gathering valuable historical information for future events.

Qualifications:
What You Need for this Position:
– High school diploma or GED required.
– 1-2 years of experience in event or food and beverage services; leadership experience is a plus.
– Self-motivated with the ability to remain calm under pressure.
– A passion for delivering the highest level of customer service.
– Excellent communication skills, ensuring clarity and responsiveness with staff, guests, vendors, and department heads—both verbally and in writing.
– Willingness to collaborate with and support the team in their duties as needed.
– Strong time management skills.
– Professional appearance and demeanor at all times.
– Physical ability to lift and move heavy furniture, stand for extended periods, stoop, and bend as necessary.
– Willingness to work long hours, irregular shifts, weekends, and holidays.
– Ability to lift up to 40 pounds occasionally and safely handle potentially hazardous chemicals and equipment.
– Committed to complying with safety and health code standards and fulfilling responsibilities that require repetitive motion tasks.

What’s in it for You:
– Comprehensive Employee Assistance Program offering a range of services, including up to seven free counseling sessions per year.
– Health and wellness reimbursement up to $600 annually for items such as massages, gym memberships, and running shoes.
– 10% discount at GHG outlets.
– Daily shift meal provided.
– Discounted hotel rates at Radisson Hotel Group branded properties worldwide.
– Parental Leave Program (available for Full-Time employees).
– 401K plan with a 100% match up to 3% (available for Full-Time employees).
– Medical, Dental, and Vision benefits (available for Full-Time employees).

Job Posting Date: Sun, 23 Mar 2025 23:20:35 GMT

Apply now!