Front Desk Agent-CUSA

Job Description

Job Title: Front Desk Agent

Company: CUSA

Location: Mount Vernon, OH

Pay: $14 per hour

AI Pay Analysis: An hourly rate of $14 for a Front Desk Agent in Mount Vernon, OH, is somewhat below the national average for similar positions, which typically ranges from $15 to $20 per hour depending on factors such as experience and the specific employer. In Ohio, the average wage for front desk agents tends to be around $15 to $17 per hour, suggesting that the $14 rate may be less competitive, particularly for candidates with experience or specific skills. While the cost of living in Mount Vernon is lower than in many urban areas, this wage may not adequately attract or retain talent, leading employers to consider raising their rates to remain competitive.

Job description:
We are seeking a part-time Front Desk Agent to join our dedicated team at the Mount Vernon Grand Hotel. This role requires friendly and energetic individuals who are committed to providing exceptional guest service.

Key Responsibilities:
– Work approximately 20-30 hours per week with a flexible schedule that includes availability on weekends and holidays.
– Deliver outstanding customer service and assist guests with inquiries, providing recommendations related to the hotel and local attractions.
– Adhere to established account procedures to ensure compliance with hotel policies and maintain accuracy in all transactions.
– Foster guest security and safety through vigilant monitoring of the front desk area.
– Collaborate effectively with team members while demonstrating the ability to work independently.
– Exhibit strong problem-solving skills to address guest concerns and enhance their overall experience.

Qualifications:
– Previous customer service experience is preferred.
– Must be a fast learner and possess strong communication skills.

CUSA, LLC, a leader in hotel management, values our associates as our greatest asset and is dedicated to ensuring both our guests and business partners receive unparalleled service. Join us in creating memorable experiences for every guest at our hotel.

Job Posting Date: Thu, 10 Apr 2025 22:04:07 GMT

Apply now!