Front Desk Medical Receptionist Mason-SynergenX

Mason, OH
May 17, 2025
Full Time
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Average Pay*: $14 - $18 per hour
*average hourly rate for this position in your area
Deadline date:
$10 - $10

Job Description

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Job Title: Front Desk Medical Receptionist Mason

Company: SynergenX

Location: Mason, OH

Pay: $20 per hour

AI Pay Analysis: An hourly rate of $20 for a Front Desk Medical Receptionist in Mason, OH, is generally considered competitive and aligns well with industry standards. According to various sources, the typical pay for medical receptionists in this region typically ranges from $15 to $22 per hour, depending on experience and specific responsibilities. Factors such as the cost of living in Mason and the demand for healthcare services also support this rate as being reasonable. Overall, this compensation reflects a fair balance of market expectations and regional economic conditions.

Job description:

We at SynergenX/Low T Center are dedicated to providing tailored programs that address diverse health goals and needs. Our expertise lies in guiding individuals toward lifestyle changes through personalized services, including hormone replacement therapy for hormonal imbalances, dietary consultations, nutrition programs, and weight loss treatments.

The front desk medical receptionist, or Client Account Manager as we refer to this position, will oversee the daily account activities of our clients. This role is crucial for customer retention, acting as the primary point of contact to ensure client satisfaction. An enthusiastic and proactive Client Account Manager is essential for the seamless operation of our medical facility. As the first impression for patients and visitors, this position requires the delivery of exceptional customer service alongside proficient management of administrative responsibilities. Ideal candidates will exhibit a blend of interpersonal skills, organizational expertise, and a solid understanding of medical terminology and procedures.

Key Responsibilities:

  • Patient Interaction: Warmly greet patients, answer phone inquiries promptly, provide service information, schedule appointments, and direct patients appropriately within the facility.
  • Appointment Scheduling: Efficiently manage the appointment calendar to minimize conflicts and accurately document appointments, coordinating with healthcare providers and staff as necessary.
  • Check-In/Check-Out Procedures: Gather patient information and insurance details, verify eligibility, assist with form completion, ensure necessary documentation is obtained, process payments, and issue receipts when required.
  • Administrative Support: Perform various tasks such as filing, data entry, and maintaining patient records in compliance with confidentiality regulations, including coordinating referrals and managing medical records requests as directed by healthcare providers.
  • Communication Liaison: Function as a liaison between patients, healthcare providers, and staff, relaying important messages and scheduling changes with accuracy and efficiency.
  • Problem Solving: Address patient concerns and complaints in a professional manner while resolving issues efficiently; escalate matters to higher-level staff when necessary.
  • Multitasking and Prioritization: Juggle multiple responsibilities in a fast-paced environment, prioritize urgent matters, and maintain meticulous attention to detail in all job aspects.

Key Skills and Requirements:

  • Exceptional communication and interpersonal skills.
  • Strong organizational proficiency and meticulous attention to detail.
  • Knowledge of medical terminology and familiarity with healthcare procedures, including HIPAA compliance.
  • Ability to remain composed and effective under pressure.
  • Customer service-oriented mindset, prioritizing patient satisfaction.
  • Proficient in computer software and electronic medical records systems.
  • Flexibility and adaptability to shifting priorities and schedules.
  • Proof of high school diploma or GED.
  • Preferred: A minimum of 3 months of medical assistant experience.
  • Required: At least 6 months of experience in a medical front office reception role.

An energetic front desk medical receptionist is the face of our medical facility, exemplifying professionalism, efficiency, and empathy in all patient interactions. Through effective administrative task management and exceptional customer service, this role significantly enhances the overall patient experience and contributes to the efficient functioning of our facility.

Available Clinical Hours: Monday 8 AM – 5 PM, Tuesday 8 AM – 7 PM, Wednesday 8 AM – 1 PM, Thursday 7 AM – 5 PM, Friday 8 AM – 5 PM, with coverage for up to three Saturdays (8 AM – 12 PM) each month. When working on a Saturday, a weekday off will be provided.

Training: Training is paid, requiring 2-5 days in Houston, with the remainder taking place in Mason. Travel expenses will be covered, excluding incidentals or deposits for accommodations.

Benefits included!

Job Posting Date: Thu, 24 Apr 2025 22:03:13 GMT

Apply now!

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