Front Desk Medical Receptionist Mason-SynergenX

Mason, OH
May 18, 2025
Full Time
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Average Pay*: 15 to 20 dollars
*average hourly rate for this position in your area
Deadline date:
$16 - $17

Job Description

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Job Title: Front Desk Medical Receptionist Mason

Company: SynergenX

Location: Mason, OH

Pay: $16 – 17 per hour

AI Pay Analysis: The hourly rate of $16 – $17 for a Front Desk Medical Receptionist in Mason, OH, is generally competitive, though it may vary based on experience and specific employer conditions. According to current labor market data, medical receptionists in Ohio typically earn between $15 and $20 per hour, with regional variations reflecting local demand and living costs. Given that Mason is part of the Greater Cincinnati area, this rate aligns with industry standards, especially for entry-level positions, but may be on the lower end for those with significant experience or specialized skills. Overall, this pay scale appears reasonable and competitive for the local market.

Job description:

We at SynergenX/Low T Center are dedicated to offering tailored programs that cater to individual health goals and needs. Our focus is on facilitating lifestyle changes through personalized initiatives, such as hormone replacement therapy for hormonal imbalances, dietary consultations, nutrition programs, and weight loss treatments.

The role of a Client Account Manager, which serves as our front desk medical receptionist, involves overseeing the daily account activities of our clientele. This position is pivotal in enhancing customer retention and ensuring satisfaction, acting as the primary representative of our organization.

An energetic and dynamic front desk medical receptionist is vital to the seamless operation of our medical facility. As the first point of contact for patients and visitors, this role demands exceptional customer service alongside proficient management of administrative duties. A successful candidate will possess strong interpersonal skills, organizational capabilities, and a thorough understanding of medical terminology and procedures.

Key Responsibilities:

  • Patient Interaction: Welcome patients warmly and professionally, manage phone calls, and answer inquiries swiftly. Provide information about services, schedule appointments, and direct patients to the appropriate areas within the facility.

  • Appointment Scheduling: Effectively manage the appointment calendar to minimize scheduling conflicts and ensure accurate documentation of appointments, collaborating with healthcare providers and team members to meet patient needs.

  • Check-In/Check-Out Procedures: Collect patient information and insurance details, verifying eligibility as needed. Assist patients in completing required forms and ensure all documentation is gathered. Process payments and issue receipts accordingly.

  • Administrative Support: Conduct various administrative tasks such as filing, data entry, and maintaining patient records in compliance with confidentiality regulations. Coordinate referrals and medical records requests as directed by healthcare providers.

  • Communication Liaison: Act as a bridge between patients, healthcare providers, and staff, communicating essential information, scheduling changes, and relaying messages accurately and efficiently.

  • Problem Solving: Address patient concerns or complaints with professionalism, resolving issues promptly and knowing when to escalate matters as necessary.

  • Multitasking and Prioritization: Handle multiple tasks simultaneously in a fast-paced environment, prioritizing urgent matters while maintaining meticulous attention to detail.

Key Skills and Requirements:

  • Exceptional communication and interpersonal abilities.
  • Strong organizational skills with a keen attention to detail.
  • Proficiency in medical terminology and an understanding of healthcare procedures and HIPAA regulations.
  • Ability to remain composed under pressure.
  • A customer service-oriented mindset focused on patient satisfaction.
  • Proficiency in computer software and electronic medical records systems.
  • Flexibility and adaptability to evolving priorities and schedules.
  • Proof of a high school diploma or GED.
  • A minimum of 3 months of medical assistant experience preferred.
  • At least 6 months of experience in medical front office reception.

An energetic front desk medical receptionist embodies professionalism, efficiency, and empathy in all interactions with patients and visitors. By adeptly managing administrative tasks and delivering exemplary customer service, this role significantly contributes to an overall positive experience and efficient operation of the facility.

Available Clinical Hours: Monday 8-5, Tuesday 8-7, Wednesday 8-1, Thursday 7-5, and Friday 8-5, with up to 3 Saturdays (8 AM-12 PM) a month. When working a Saturday, a weekday off will be provided.

Training: Training is compensated, requiring 2-5 days in Houston, with the remainder conducted in Mason. Travel expenses will be covered (excluding incidentals or deposits for travel accommodations).

Benefits are included!

Job Posting Date: Wed, 23 Apr 2025 01:46:40 GMT

Apply now!

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