Front Desk Medical Receptionist Mason-SynergenX

Job Description

Job Title: Front Desk Medical Receptionist Mason

Company: SynergenX

Location: Mason, OH

Pay: $16 – 17 per hour

AI Pay Analysis: The hourly rate of $16 – $17 for a Front Desk Medical Receptionist in Mason, OH, is somewhat competitive but may be on the lower end of the spectrum for this role. According to national salary data, medical receptionists typically earn between $15 and $22 per hour, with variations depending on experience, specific location, and the type of medical facility. In Ohio, rates can also range widely, with urban areas often offering higher wages due to cost of living and demand for skilled positions. Therefore, while the proposed hourly rate is reasonable, it may not attract experienced candidates or align with higher industry standards in more competitive markets.

Job description:

We at SynergenX/Low T Center are dedicated to providing tailored programs that meet diverse health goals and needs. Our specialization lies in assisting individuals in transforming their lifestyles through personalized programs, including hormone replacement therapy for hormonal imbalances, dietary consultations, nutrition programs, and weight loss treatments.

The role of Client Account Manager, commonly referred to as a front desk medical receptionist, is pivotal in overseeing the daily account activities of our clientele. This position plays a vital role in customer retention, acting as the representative of the company to ensure a positive and responsive experience for our clients. An energetic and dynamic front desk medical receptionist is essential for the efficient operation of our medical facility, serving as the first point of contact for patients and visitors. This role demands exceptional customer service skills while effectively managing various administrative tasks, requiring a blend of interpersonal skills, organization, and a solid understanding of medical terminology and procedures.

Key Responsibilities:

• Patient Interaction: Greet patients with warmth and professionalism, promptly answer phone calls, and address inquiries. Provide information about services, schedule appointments, and guide patients to the appropriate areas within the facility.

• Appointment Scheduling: Manage the appointment calendar efficiently, minimizing scheduling conflicts and ensuring accurate appointment records. Coordinate with healthcare providers and staff to accommodate patient needs.

• Check-In/Check-Out Procedures: Collect patient information, insurance details, and verify eligibility. Assist patients with completing necessary forms and ensure all required documentation is obtained. Process payments and issue receipts as required.

• Administrative Support: Conduct various administrative tasks, including filing, data entry, and maintaining patient records in compliance with confidentiality regulations. Facilitate referrals and manage medical records requests as directed by healthcare providers.

• Communication Liaison: Act as a liaison among patients, healthcare providers, and staff, ensuring the timely and accurate communication of important messages and scheduling changes.

• Problem Solving: Address patient concerns or complaints professionally, resolving issues promptly and knowing when to escalate matters to senior staff members as needed.

• Multitasking and Prioritization: Manage multiple tasks simultaneously in a fast-paced environment, prioritizing urgent matters while paying close attention to detail and accuracy.

Key Skills and Requirements:

• Exceptional communication and interpersonal skills.
• Strong organizational abilities with a keen attention to detail.
• Proficiency in medical terminology and healthcare procedures, including HIPAA compliance.
• Ability to remain calm and composed in high-pressure situations.
• Customer service-oriented mindset with a focus on delivering patient satisfaction.
• Proficiency in computer software and electronic medical records systems.
• Flexibility and adaptability to changing priorities and schedules.
• Proof of high school diploma or GED.
• Preferred medical assistant experience of at least three months.
• Minimum of six months experience in a medical front office reception setting.

An energetic front desk medical receptionist embodies professionalism, efficiency, and empathy in all interactions with patients and visitors. By effectively managing administrative tasks and providing outstanding customer service, they contribute significantly to the overall positive experience and operational efficiency of the facility.

Available Clinical Hours: Monday 8 AM – 5 PM, Tuesday 8 AM – 7 PM, Wednesday 8 AM – 1 PM, Thursday 7 AM – 5 PM, Friday 8 AM – 5 PM, and up to three Saturdays (8 AM – 12 PM) per month. An additional weekday off will be provided when working a Saturday.

Training: Training is paid and requires 2-5 days in Houston, with the remainder taking place in Mason. Travel expenses will be covered (excluding incidentals or deposits for travel accommodations).

Benefits included!!!

Job Posting Date: Wed, 28 May 2025 22:52:55 GMT

Apply now!