Front Desk Receptionist-

Job Description

Job Title: Front Desk Receptionist

Company:

Location: Poland, OH

Pay: $11 – 12 per hour

AI Pay Analysis:

An hourly rate of $11 to $12 for a Front Desk Receptionist in Poland, Ohio, is below the average for the state. As of December 2024, the average annual salary for this role in Ohio was approximately $31,532, equating to about $15.16 per hour. (salary.com) In Poland, OH, the average annual salary for a receptionist is around $36,541, or roughly $17.57 per hour. (glassdoor.com) Therefore, the proposed hourly rate is below both the state and local averages, suggesting it may not be competitive within the industry and location.

Job description:

Shepherd of the Valley is seeking a part-time Front Desk Receptionist at our Howland facility. As a Christian non-profit organization, we uphold values of compassion, respect, dignity, spirituality, integrity, and quality in our mission. Joining Shepherd of the Valley is more than a job; it is a calling to serve our community.

Since 1972, we have provided peace of mind to families in the Mahoning Valley. Our overall quality ratings consistently exceed county and statewide averages. We offer a comprehensive range of healthcare services including short-term rehabilitation, skilled nursing, long-term care, assisted living, independent living, and home health care.

Why Work at Shepherd of the Valley?
We provide a competitive benefits package designed to support your health and well-being. Highlights of our compensation plan include:

• Annual performance reviews
• Comprehensive insurance options, including medical, dental, vision, and a fully paid $10,000 life insurance benefit
• A flexible spending plan for pre-tax medical and childcare expenses
• Immediate accumulation of paid time off (PTO) for all employees
• Recognition of 7 paid holidays, with double pay for holiday work; after three years, employees receive their birthday and a floating holiday off with pay
• Eligibility for our 403(b) tax-deferred annuity from day one
• Educational support, including a Professional Development Scholarship of $1,000 annually and free STNA classes
• Up to $2,500 in student loan forgiveness spread over four years
• Discounts on undergraduate and graduate programs through our partnership with Ohio University
• Various additional perks, including discounts at local businesses, employee of the month bonuses, recruitment bonuses, and a longevity bonus after two years

Responsibilities
The Front Desk Receptionist will:

• Answer incoming calls, identify the purpose of callers, and direct calls to the designated personnel or department.
• Take and relay messages or transfer calls to voicemail as needed.
• Provide information about the organization, including addresses, directions, and other relevant details.
• Greet on-site visitors warmly, ascertain the nature of their visit, and notify the appropriate staff members.
• Ensure all job candidates are properly registered.
• Maintain appointment calendars.
• Handle incoming mail, sort and route publications.
• Sell meal tickets and stamps.
• Prepare and print fax cover sheets, memos, correspondence, and reports as required.
• Perform various clerical tasks including filing, photocopying, and collating.
• Respond to emergency calls in facilities as required and maintain communication logs with independent residents.
• Assist the Nursing department in the capacity of a Hospitality Aide.

Qualifications
The ideal candidate will possess a professional demeanor, strong customer service orientation, and the ability to multitask effectively. Proficiency in Microsoft Office is essential.

• High school diploma or GED equivalent
• Strong customer service skills
• Excellent interpersonal and organizational abilities
• Professional attire and conduct
• Knowledge of Microsoft Office applications
• Preferred: 1 year of clerical experience in a long-term care setting

Shepherd of the Valley Lutheran Retirement Inc. is an Equal Opportunity Employer and is committed to diversity; we do not discriminate on any basis protected by law.

Job Posting Date: Mon, 28 Apr 2025 22:24:58 GMT

Apply now!