Full Time Sales Associates-La-Z-Boy

Job Description

Job Title: Full Time Sales Associates

Company: La-Z-Boy

Location: Toledo, OH

Pay: $11 per hour

AI Pay Analysis: An hourly rate of $11 for a Full Time Sales Associate in Toledo, OH, is generally considered below competitive standards. As of recent data, typical pay for this role in the region averages between $12 to $15 per hour, depending on factors such as experience and specific industry sector. While entry-level positions might see rates on the lower end, $11 may not attract candidates given the rising cost of living and demands of retail positions. Thus, to remain competitive and attract quality talent, an increase in pay would be advisable.

Job description:

Comfort begins with our team of over 10,000 dedicated individuals worldwide, who diligently work to redefine the essence of comfort every day. Our employees possess the ability to make impactful changes in homes, workplaces, and communities. We are committed to cultivating an inclusive atmosphere that honors our familial legacy, allowing everyone to be their authentic selves.

If you are poised to join a leading organization where our people are our most valuable asset, and innovation drives our future, you are ready to take your place at La-Z-Boy Incorporated.

Job Summary:
We are seeking a Lead Sales Associate who is passionate about creating exceptional sales experiences through outstanding customer service and comprehensive knowledge of the La-Z-Boy selling process, products, and services. The ideal candidate will strive to build long-term customer relationships that drive sales and enhance profitability, while also gaining practical experience in interior design through collaboration with a La-Z-Boy Designer.

Training Compensation: $15 per hour for a duration of 2-6 weeks (no commissions; base salary may vary by location).
Average Annual Earning Potential Post-Training: Anticipated earnings range from $50,000 to $70,000, including base salary and commission.

Are you seeking unlimited income potential? Do you have a proven track record in commission-based sales? If so, we invite you to explore the opportunity to join our team at La-Z-Boy.

Our Sales Representatives at La-Z-Boy Furniture are compensated at an hourly rate plus uncapped commission on written sales. The average earnings for retail sales representatives exceed $51,000 annually, with top performers achieving earnings of over $75,000. In addition to competitive compensation, we offer a comprehensive benefits package that includes:

• Health Insurance through Blue Cross/Blue Shield
• Dental and Vision Insurance
• Paid Vacation
• 401(k) with Company Match
• Tuition Reimbursement
• Paid Training

Key Responsibilities (additional duties may be assigned):

Sales Contribution

• Drive store sales by promoting and selling La-Z-Boy furniture, accessories, and services.
• Advocate for the Design program and assist the Designer in achieving designated sales goals.
• Consistently implement the La-Z-Boy selling process, ensuring a positive shopping experience for all customers.
• Develop and apply sales techniques including rapport building, needs assessments, customized presentations, addressing objections, closing strategies, follow-up, and maintaining ongoing contact with customers.
• Capitalize on store promotions, marketing initiatives, and community engagement efforts.
• Maintain a thorough understanding of product features and benefits, including new and existing lines.

Design Program Engagement

• Schedule consultations to present tailored room designs, including fabric samples, furniture, and accessory recommendations, while highlighting professional installation benefits.
• Adhere to established company guidelines throughout the Design process.
• Support design-related functions within the store.

Customer Service Excellence

• Provide exemplary service to all customers, ensuring every interaction is informative and positive.
• Utilize strong customer service skills and product knowledge while adhering to our selling process.
• Leverage tools like Podium for customer satisfaction tracking and follow-up.
• Make informed business decisions that enhance customer satisfaction and foster a collaborative team environment.
• Respond promptly to incoming calls and emails, addressing customer inquiries and resolving complaints effectively.

Team Collaboration

• Foster positive working relationships with fellow employees.
• Assist in training, coaching, and developing new team members in La-Z-Boy product knowledge and effective selling techniques.
• Promote a culture centered on sales and service excellence.

Operational Excellence

• Aid in maintaining the visual presentation of the store, including showroom displays, product tagging, and ensuring cleanliness.
• Accurately complete order information, manage customer records, and oversee payment processing and deliveries.
• Maintain timely completion of daily operational logs.
• Exhibit enthusiasm and a strong sense of urgency with customers and team members.
• Maintain adequate knowledge of company standards, product offerings, and internal processes.
• Schedule timely deliveries and ensure smooth opening and closing of the store.

Minimum Requirements:

• High School Diploma or equivalent.
• Prior experience in sales, with a strong ability to close deals preferred.
• Exceptional communication, customer service, and organizational skills.
• Strong interpersonal skills to effectively engage with others and positively influence outcomes.
• Proven abilities in persuasion and negotiation.
• Capability to manage time effectively and balance competing priorities.
• Team-oriented approach with the ability to collaborate effectively.
• Flexible scheduling availability based on business needs, including evenings, weekends, and holidays.
• Initiative to meet and exceed assigned goals.
• Keen attention to detail.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.

Preferred Qualifications:

• Bachelor’s degree in Business or a related field.

Supervisory Responsibilities: None.

Physical Demands/Work Environment:

• Ability to lift and/or carry up to 50 pounds.
• Capacity to stand for extended periods.
• Frequent use of repetitive hand motions, along with active listening.
• Occasional requirements to sit, walk, bend, and stoop.
• Work primarily indoors under typical environmental conditions.
• Must successfully pass background and drug screening.

Other Duties:
This job description is not exhaustive and may be revised to include additional responsibilities as necessary.

At La-Z-Boy, we value open communication and recognize exceptional talent. We encourage you to investigate the exciting opportunities we provide.

What You Can Expect:

• Training Pay: $15 per hour for 2-6 weeks (no commission).
• Average Annual Earning Potential After Training: $50,000 – $70,000 (inclusive of base and commission).
• Total Compensation Range: $22,880 – $80,000 (compliant with state/local minimum wage requirements).

Post-Training Compensation:

• Base Pay: $11/hour (varies by location).
• Commission: Uncapped commissions on written sales, with percentages increasing based on sales performance.

For example, achieving 100% of your monthly sales goal with 30% Design Sales could lead to an average annual income of approximately $63,000.

Employee Assistance Program (EAP):

• We prioritize the well-being of our employees.
• Access confidential support from licensed therapists on matters concerning mental health, financial planning, and legal advice.
• Utilize free online educational resources and will documentation preparation services.
• Receive assistance in navigating healthcare decisions.

Employee Rewards:

• Earn BRAVO POINTS to redeem for various rewards, including home goods, electronics, and exclusive experiences.
• Recognition and rewards for top sales performance.
• Referral bonuses for bringing new talent to La-Z-Boy.

The compensation range reflects local minimum wage and targets for the role. Individual compensation will vary based on location, performance, qualifications, and experience. Our commitment to transparency in compensation practices strengthens confidence in our workplace.

Weekly Hours: 40.
Work Shift: Variable based on business needs.
Benefits for Employees: Comprehensive medical, vision, dental, and life insurance; 401(k) plan with a company match; paid holidays and vacation, with additional personal or mandated sick time.

La-Z-Boy Incorporated is an equal opportunity employer. We recognize that diverse backgrounds and experiences enrich our work culture and elevate our service quality. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We are dedicated to creating an environment where all employees feel valued, included, and empowered to contribute. If you require adjustments to the application or interview process due to a disability, please reach out to our recruiting team.

Job Posting Date: Wed, 07 May 2025 04:28:37 GMT

Apply now!