General Manager – Lakewood & Downtown Cleveland-Orangetheory Fitness

Job Description

Job Title: General Manager – Lakewood & Downtown Cleveland

Company: Orangetheory Fitness

Location: Cleveland, OH

Pay: $50000 – 55000 per year

AI Pay Analysis: The hourly rate for a General Manager role in Lakewood and Downtown Cleveland, translating to an annual salary of approximately $50,000 to $55,000, appears to be below industry standards for this position, especially considering the responsibilities typically associated with general management, such as operational oversight, strategic planning, and staff management. In the Cleveland area, comparable positions generally command salaries ranging from $60,000 to $80,000 or more, depending on the specific industry, company size, and candidate experience. Thus, this salary range may be considered non-competitive, potentially impacting the ability to attract qualified candidates in a robust job market.

Job description:

As a General Manager (GM), you will provide essential leadership and daily direction to the sales and group personal training teams across two locations. This pivotal role requires a robust understanding of sales and operational excellence, coupled with a strong passion for coaching and developing talent. In your capacity as the leader of the sales function, you will implement a comprehensive lead generation and marketing strategy aimed at boosting fitness program sales while promoting the health and wellness benefits of an active lifestyle. We seek a leader who embodies enthusiasm, creativity, and drive.

Responsibilities & Expectations:

• Actively demonstrate all studio activities and the sales process through exemplary participation.
• Meet and exceed Key Performance Indicators consistently.
• Lead and coordinate both initial and ongoing sales initiatives, including promotions, events, and outreach, while employing effective lead generation strategies.
• Oversee the full employee lifecycle for all studio staff, including recruitment, hiring, onboarding, scheduling, performance evaluation, disciplinary actions, and offboarding.
• Train and mentor all team members, establishing a leadership pipeline; engage in daily role-playing to maintain team performance.
• Manage studio budgets, including revenue, payroll, supplies, inventory, and the Return Merchandise Authorization process.
• Schedule sales staff efficiently and conduct weekly audits of timecards to ensure accurate and timely payroll submissions with compliance and integrity.
• Plan and facilitate monthly staff meetings with sales and fitness teams to review sales objectives, goals, events, and marketing strategies.
• Attend weekly meetings with Regional Managers to discuss performance and studio developments.
• Collaborate with the Head Coach to maintain optimal OTF class sizes through effective scheduling.
• Ensure proper front desk operations, including member check-ins, handling telephone inquiries, onboarding new members, and completing administrative duties as required.
• Organize and promote monthly studio events, utilizing OTF tools for effective outreach and community engagement.

Operational Duties:

• Ensure compliance with OTF business policies and adherence to the Thrive employee handbook for daily operations.
• Uphold OTF branding through consistent actions and enforce corporate policies, practices, systems, and processes.
• Collaborate with the facilities department to troubleshoot and resolve any equipment or technology issues, ensuring that the facility is clean, well-maintained, and operationally sound.
• Make informed decisions regarding customer service issues.

We Offer:

• Competitive compensation structure, including base salary, individual commission, and monthly bonus potential.
• Paid time off, including your birthday, and eight paid holidays.
• 401(k) plan with matching contributions after one year of employment.
• Comprehensive health insurance.
• Staff rewards program, including discounts on fitness certifications and retail purchases.
• Complimentary access to any of our 31 Orangetheory locations and an Employee Plus One Membership Discount.
• Opportunities to direct your career toward roles such as Fitness Coach, Regional Sales & Operations Manager, or Director of Operations.
• A vibrant company culture with staff workouts, an annual holiday party, and quarterly workshops for ongoing professional development.

About Thrive Venture Group: Founded in January 2023 and headquartered in Cleveland, OH, Thrive Venture Group proudly operates 32 Orangetheory Fitness studios across Arkansas, Ohio, and West Virginia. Our passionate team, led by franchisees with extensive industry experience, is dedicated to empowering individuals to achieve their best selves. We actively collaborate with Orangetheory Fitness Corporate, participating in pilot programs and providing field-level insights to enhance our impact on the network.

Orangetheory Fitness Vision:
To be the trusted global leader in innovative heart rate-based interval training.

Orangetheory Fitness Values:

• Passion
• Integrity
• Accountability
• Innovation
• Community

Job Posting Date: Sun, 27 Apr 2025 02:40:55 GMT

Apply now!